Front Desk Specialist: Visitor Care & Admin Support

PREMIER HEALTHCARE CONSULTANTS; Alabama; On-site; USD 17,000 - 22,000; Full time

Job summary

Premier Healthcare Consultants in Alabama seeks an punctual, professional Administrative Assistant to greet visitors, answer phones, and direct calls. This role provides front-desk support, maintains directories, and supports residents, staff, and families with inquiries.

The position requires a high school diploma or equivalent and outstanding customer service and telephone etiquette. Training on privacy guidelines and facility policies is provided to ensure compliance and quality service.

Qualifications

• Minimum high school diploma or equivalent.
• Exceptional customer service skills and telephone etiquette.

Responsibilities

• Answers the telephone in a professional manner; directs calls to appropriate individuals, and/or takes messages.
• May fax and photocopy information as needed.
• Maintains current resident / patient and staff directories
• May accept job applications and forwards to appropriate department.
• Announces emergency codes and instructions over public address system as required.
• Assists Residents, family members, and others with inquiries regarding Resident and facility information.
• Other duties as assigned.

Skills

Exceptional customer service skills

Telephone etiquette

Education

High school diploma or equivalent

Job description

Premier Healthcare Consultants in Alabama seeks an punctual, professional Administrative Assistant to greet visitors, answer phones, and direct calls. This role provides front-desk support, maintains directories, and supports residents, staff, and families with inquiries.

The position requires a high school diploma or equivalent and outstanding customer service and telephone etiquette. Training on privacy guidelines and facility policies is provided to ensure compliance and quality service.