Front Desk & Customer Care Specialist | Growth Path

Kathylwall; Dallas, Northern (TX, KY); Hybrid; USD 35,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Job summary

Kathy Wall - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member in Dallas, TX. The role focuses on welcoming customers, handling calls, scheduling, and maintaining records while identifying opportunities to offer insurance options.

The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry. Training, advancement opportunities, and benefits are provided.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Comfortable with sales conversations and meeting customer needs.

Responsibilities

• Greet customers in person and by phone and direct to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospects and current customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Kathy Wall - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member in Dallas, TX. The role focuses on welcoming customers, handling calls, scheduling, and maintaining records while identifying opportunities to offer insurance options.

The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry. Training, advancement opportunities, and benefits are provided.