Front Desk Specialist - Full-Time, $20/hr, Customer Focused

Express Employment Professionals Tysons, VA; Alexandria (VA); On-site; USD 17,000 - 28,000; Full time

Job summary

Express Employment Professionals Tysons, VA is seeking a professional receptionist in Alexandria to be the first point of contact for customers and visitors, ensuring a welcoming, organized, and efficient front-desk experience.

You will greet guests, answer calls on a multi-line system, schedule appointments, manage checks-ins, and provide administrative support to the office team in a fast-paced environment. Strong communication and customer service skills are required.

Qualifications

• Previous receptionist, front desk, administrative, or customer service experience preferred.
• Strong verbal and written communication skills.
• Professional appearance and demeanor.
• Excellent interpersonal and customer service skills.
• Strong organizational and multitasking abilities.
• Proficiency with Microsoft Office and general computer applications.
• Ability to work effectively in a fast-paced environment.
• Dependable, punctual, and detail-oriented.
• High school diploma or equivalent required.

Responsibilities

• Greet customers, visitors, and vendors in a friendly and professional manner.
• Answer and direct incoming phone calls using a multi-line phone system.
• Assist customers with appointment check-ins and notify appropriate team members of arrivals.
• Schedule, confirm, and update customer appointments.
• Respond to general inquiries and route requests to the appropriate department.
• Maintain a clean, organized, and professional reception area.
• Provide administrative and clerical support to the office and management team.
• Perform data entry, filing, scanning, and document management tasks.
• Process incoming mail and deliveries.
• Assist with special projects and other administrative duties as assigned.

Skills

Communication skills

Organizational skills

Customer service

Multitasking

Microsoft Office

Professional appearance

Punctuality

Education

High school diploma or equivalent

Tools

Office software

Scheduling software

Job description

Express Employment Professionals Tysons, VA is seeking a professional receptionist in Alexandria to be the first point of contact for customers and visitors, ensuring a welcoming, organized, and efficient front-desk experience.

You will greet guests, answer calls on a multi-line system, schedule appointments, manage checks-ins, and provide administrative support to the office team in a fast-paced environment. Strong communication and customer service skills are required.