Front Desk Specialist - Friendly, Resident-Focused

Elderwood Administrative Services; Town of Lancaster (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Elderwood Administrative Services is seeking a friendly receptionist to join our team in the Town of Lancaster, NY. You will be the face of the organization, greeting visitors, answering phones, and ensuring a warm, professional environment for residents and guests.

The ideal candidate has experience with multi-line phone systems, office tasks, and good typing skills, with proficiency in Microsoft Office. English communication is essential for daily interactions and safety.

Qualifications

• Experience with answering multi-line phone lines.
• Office experience and good typing skills required.
• Knowledge of office machines and equipment preferred.
• Read/write/speak English at an intermediate or higher level for safe daily operations.

Responsibilities

• Answers phones and greets visitors in a friendly manner; directs to appropriate staff.
• Sorts mail.
• Transport residents as directed by supervisor or Administrator.
• Delivers newspapers to residents.
• Collects fees and maintains records of guest tickets or events; handles conference room reservations.
• Performs typing assignments.
• Forwards mail of discharged residents.
• Performs copy machine duplication tasks.

Skills

Multi-line phones

Typing skills

Microsoft Office

Office equipment

English proficiency

Tools

Microsoft Office

Job description

Elderwood Administrative Services is seeking a friendly receptionist to join our team in the Town of Lancaster, NY. You will be the face of the organization, greeting visitors, answering phones, and ensuring a warm, professional environment for residents and guests.

The ideal candidate has experience with multi-line phone systems, office tasks, and good typing skills, with proficiency in Microsoft Office. English communication is essential for daily interactions and safety.