Guest Experience Coordinator

Elderwood Administrative Services; Town of Vestal (NY); On-site; USD 21,000 - 25,000; Full time

Job summary

Elderwood Administrative Services is seeking a friendly, organized receptionist to join our team in Vestal, NY. You will be the face of our company, greeting visitors and residents with a warm, professional demeanor while handling administrative tasks and multitasking efficiently.

The ideal candidate has experience answering phones, typing, and proficiency with MS Office. Strong English communication and a courteous attitude are essential to support residents, families, and staff daily.

Qualifications

• Experience with answering multi-line phone lines.
• Office experience and good typing skills required; Proficiency in Microsoft Office programs preferred.
• Knowledge of office machines and equipment preferred.
• This position requires reading, writing, speaking, and understanding English at an intermediate or higher level.

Responsibilities

• Answers phones and greets visitors in a friendly manner; ensures needs are addressed or referred to appropriate staff.
• Sorts mail.
• Transport residents as directed by supervisor or administrator.
• Delivers newspapers to residents.
• Collects fees and keeps records of guest tickets or reservations; handles conference room bookings.
• Performs typing assignments.
• Forwards mail of discharged residents.
• Performs copy machine duplication tasks.

Skills

Phone handling

Typing

MS Office

Office equipment

English proficiency

Job description

Elderwood Administrative Services is seeking a friendly, organized receptionist to join our team in Vestal, NY. You will be the face of our company, greeting visitors and residents with a warm, professional demeanor while handling administrative tasks and multitasking efficiently.

The ideal candidate has experience answering phones, typing, and proficiency with MS Office. Strong English communication and a courteous attitude are essential to support residents, families, and staff daily.