Front Desk Specialist — Flexible Shifts & Guest Experience

Courtyard by Marriott Portland Downtown Waterfront; Portland (ME); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Life Insurance

401(k)

Paid Time Off (PTO)

Company Discounts

Supportive work environment

Job summary

Maine Course Hospitality Group is hiring a Front Office Associate to warmly welcome guests, manage reservations, and handle check-ins and check-outs with professional, efficient front desk support throughout a guest’s stay.

Join our team to provide outstanding customer service, coordinate with housekeeping, and promote hotel amenities, services, and local attractions while maintaining a clean, safe work environment and a respectful team culture.

Qualifications

• Experience in front desk, hotel, or customer service is preferred.
• Strong guest service and hospitality skills are required.
• Excellent verbal and written communication abilities.

Responsibilities

• Greet and welcome guests with professional, courteous service.
• Manage front desk operations including check-in/check-out and reservations.

Skills

Front desk experience

Guest service

Communication skills

Computer skills

PMS systems

Tools

PMS software

Job description

Maine Course Hospitality Group is hiring a Front Office Associate to warmly welcome guests, manage reservations, and handle check-ins and check-outs with professional, efficient front desk support throughout a guest’s stay.

Join our team to provide outstanding customer service, coordinate with housekeeping, and promote hotel amenities, services, and local attractions while maintaining a clean, safe work environment and a respectful team culture.