Front Desk Specialist — Flexible Hours, Guest Experience

Drury Hotels; Morrow (GA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Hotel discounts

Career growth

Health benefits

401(k)

Award-winning workplace

Job summary

Drury Hotels in Morrow, GA is seeking a friendly front desk Associate to welcome guests and ensure smooth check-in and check-out. You will perform guest handling, promote programs, manage guest records, and maintain an outstanding level of service.

Join a team that values integrity, hospitality, and teamwork, with opportunities for growth, flexible scheduling, and generous employee perks such as hotel discounts and bonus incentives.

Qualifications

• Warm and friendly manner in relating to and interacting with the public
• Demonstrated attention to detail while handling multiple tasks simultaneously
• Familiarity with handling money, making change, and using office machines in day-to-day activities
• Ability to speak and receive direction (written and verbal direction) in English
• Willingness and ability to work alone as scheduled

Responsibilities

• Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
• Ensure exceptional, positive experiences for our diverse team members and guests.
• Assist guests in a friendly, efficient, courteous, and professional manner.
• Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
• Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.

Job description

Drury Hotels in Morrow, GA is seeking a friendly front desk Associate to welcome guests and ensure smooth check-in and check-out. You will perform guest handling, promote programs, manage guest records, and maintain an outstanding level of service.

Join a team that values integrity, hospitality, and teamwork, with opportunities for growth, flexible scheduling, and generous employee perks such as hotel discounts and bonus incentives.