Front Desk Specialist – Family Practice Medical Office

Prime Healthcare; Bloomington (IN); On-site; USD 32,000 - 38,000; Full time

Job summary

Monroe Medical Group, affiliated with Monroe Hospital, seeks a full-time Clinic – Receptionist to greet patients, handle calls, collect paperwork, and support front-desk operations in Bloomington, Indiana.

Ideal candidates have a high school diploma, prior medical office receptionist experience, and BLS certification upon hire. The role emphasizes courteous customer service in a busy clinic environment.

Qualifications

• High School Diploma or Equivalent.
• Previous medical office receptionist experience preferred.
• BLS (AHA) upon hire and maintain current.

Responsibilities

• Greets patients and answers phone lines as the main operator.
• Collects co-pays/deductibles per company policy.
• Schedules and reschedules patients’ appointments per provider protocols.
• Serves as a primary customer service representative for the clinic.
• Completes other duties and special projects as assigned.

Education

High School Diploma or Equivalent

BLS (AHA) upon hire

Job description

Monroe Medical Group, affiliated with Monroe Hospital, seeks a full-time Clinic – Receptionist to greet patients, handle calls, collect paperwork, and support front-desk operations in Bloomington, Indiana.

Ideal candidates have a high school diploma, prior medical office receptionist experience, and BLS certification upon hire. The role emphasizes courteous customer service in a busy clinic environment.