Front Desk Specialist

Slalom; Seattle (WA); On-site; USD 28,000 - 45,000; Full time

Job summary

Slalom is seeking a Front Desk Specialist for our Seattle headquarters. This in-person role supports operations, manages meeting rooms, coordinates catering and supplies, and assists executives with travel and events.

You are the friendly, organized face for employees and visitors, ensuring a excellent workplace experience. You will triage emails, manage spaces with event organizers, and liaise across departments to provide up-to-date information and continuity of services.

Qualifications

• Strong foundation of administrative/office management experience.
• Project and program management experience.
• Enthusiasm, warmth, and customer service mindset.
• Proficient with Microsoft Office Suite (Outlook, PowerPoint, Excel, Teams).
• Canva proficiency a plus.
• Must be able to lift 50 pounds.

Responsibilities

• Greet and direct new hires, candidates, clients, guests and vendors.
• Provide building access to employees and visitors.
• Keep reception and work areas organized and clean.
• Triage and forward phone inquiries promptly.
• Track mail and packages; communicate status.
• Support day porter as needed.
• Perform data entry, scheduling, room arrangements, scanning, and other admin tasks.

Skills

Administrative/Office mgmt

Project and program management

Customer service mindset

Microsoft Office Suite

Canva

Physical ability

Tools

Canva

Job description

Our fast-paced, highly collaborative Operations team is seeking a full-time Front Desk Specialist who will provide organizational and administrative support for our Seattle headquarters. In addition to coordinating meetings, resources, equipment and information, the Front Desk Specialist is a warm, enthusiastic and approachable presence for our employees and visitors. The Front Desk Specialist is a highly effective communicator, both verbal and written.They help us provide a seamless, thoughtful workplace experience where team members can do their best work, and every employee and guest feels like a priority.

This is an in-person position, Monday through Friday, during standard business hours. This includes occasional events after standard business hours.

What You’ll Do

Front Desk Leadership

• Greet and direct new hires, candidates, clients, guests and vendors in a friendly and helpful manner.
• Provide building access to employees and visitors.
• Keep the reception, welcome and copy center space organized, stocked and clean.
• Triage and forward phone inquiries to the appropriate teams in a timely manner.
• Tracks mail and packages in and out of HQ and sends communications. (daily)
• Provide support and backup to day porter.
• Perform administrative/clerical tasks such as data entry, scheduling, arranging rooms, document organization, scanning and other project-based work, as needed.

Office Operations

• Schedule external & internal meeting room reservations for Slalom Teams.
• Manage, triage, and respond to emails in our shared office inboxes.
• Coordinate and manage our shared event spaces, in partnership with event organizers.
• Receive, source, purchase, and set up catering orders for internal and client gatherings.
• Audit and order office, kitchen, and restroom supplies for all Slalom floors.
• Manage our office digital and print signage program – create high quality, informative, and creative items as needed.
• Triage ServiceNow tickets, and route to appropriate individuals.
• Complete walkthroughs of common spaces to keep them tidy.
• Liaise with executives, business leaders, operation teams and departments to be armed with up-to-date information for on-demand questions and requests.
• Build and maintain property and vendor relationships.
• Communicate regularly with building management, internal employees and vendors regarding facility-related asks and issues.
• Partner with all Seattle HQ operations teams to provide continuity of services and support.
• Provide executive support as needed to the executive assistant team relating to expense submission, event support, research projects, travel, parking etc.
• Support of recognition and gifting programs.

What You’ll Bring:

• Strong foundation of administrative/office management experience
• Project and program management experience
• Enthusiasm, warmth, and personality – a customer service mindset
• Proficient using Microsoft Office Suite – Outlook, PowerPoint, Excel and Teams
• Proficiency in Canva a plus
• Must be able to lift 50 pounds as part of daily operations

About Us

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.

What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices.For this role, we are hiring at the following levels and targeted base pay salary rang es:The targeted base salary pay range for this position is $29 - $33 per hour. In addition, individuals may be eligible for an annual discretionary bonus . Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of these selection processes. Please advise the talent acquisition team or contact [e-mail] if you require accommodations during the interview process.