Front Desk Specialist

HealthMotivate; Moscow (ID); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Full benefits for full-time

403(b) employer contribution

Paid vacations and holidays

Medical, dental, and vision

Job summary

HealthMotivate in Moscow, ID is seeking a Front Desk Specialist to provide exceptional patient service and support busy office operations. The role serves as the first point of contact for patients, handling inquiries and guiding them through appointments and needs.

We offer both part-time and full-time opportunities with full benefits for full-time staff, plus retirement and health coverage. Training is provided, and familiarity with a medical office is helpful but not required.

Qualifications

• No specific education or prior experience required.
• Familiarity with a medical office is helpful.

Responsibilities

• Serve as a primary contact for patients in person and by phone.
• Manage front-office duties: scheduling, patient registration, and insurance verification.
• Coordinate referrals, medical records, and release-of-information requests with other departments.
• Collaborate with medical assistants, providers, and staff to ensure smooth patient flow.
• Demonstrate initiative, sound judgment, and problem-solving to keep processes moving.

Job description

The Front Desk Specialist is an integral member of our primary care team, providing exceptional patient service while supporting the day-to-day operations of a busy, collaborative medical office.

• Serves as a primary point of contact for patients, providing a welcoming, professional, and helpful experience in person and by phone.
• Manages a variety of front-office responsibilities, including scheduling, patient registration, insurance verification, and coordination of patient needs.
• Works across departments to assist with referrals, medical records, release-of-information requests, and other administrative functions typically handled by specialized departments in larger practices.
• Collaborates closely with medical assistants, providers, and fellow front desk staff to ensure efficient patient flow and continuity of care.
• Uses initiative, sound judgment, and problem-solving skills to address patient needs and keep office processes moving smoothly.
• Thrives in a small-team environment where flexibility, cross-training, teamwork, and a willingness to help wherever needed are essential.

Education, Training & Experience

Hard-working, dependable team players who are eager to learn are encouraged to apply! No specific education or prior experience is required. We’re looking for someone who learns quickly, takes initiative, works well with others, and is willing to jump in wherever needed. Familiarity with a medical office is helpful, but not required.

• Part-time and full-time opportunities available, with full benefits provided for full-time
• Shared mission, purpose and partnership with the Worldwide Seventh-day Adventist Church
• Excellent comprehensive benefits under the Upper Columbia Conference of Seventh-day Adventists
  
• Paid vacations and holidays
• Retirement - 403(b)plan along with employer contribution
• Medical, dental, and vision
• Office team prioritizing relationships, mission, and a culture of health and wellness.

619 S. Washington St.
Suite 203
Moscow, ID 83843

Book an Appointment

New patients are invited to contact our office to learn what it means to be under the care of our dedicated care team.