Front Office Representative, SAMF Family Medicine Northwest, Full Time

Saint Agnes Medical Center; Fresno (CA); Sur place; USD 32 000 - 39 000; Plein temps

Résumé du poste

Saint Agnes Medical Center in Fresno, CA is seeking a Front Office Representative to serve as the first contact for patients. You will greet visitors, answer phones, and direct inquiries with courtesy, contributing to a positive patient experience.

The role requires strong computer skills, familiarity with medical terminology, and the ability to multitask in a fast-paced environment while collaborating with clinical and administrative staff to ensure smooth patient flow.

Qualifications

• High school diploma or equivalent is required.
• Two years of prior experience as a health care front office assistant/receptionist is preferred.
• Current American Heart Association (AHA) Healthcare Provider CPR card is required.
• Attention to detail, ability to multi-task and flexibility is required.
• Strong computer skills with experience and proficiency with medical systems is required.
• Ability to operate general office business machines (fax, copiers, etc.) is required.
• Strong multi-tasking, planning and organization skills and ability to work independently as well as within a team is required.
• Knowledge of Medical Terminology is preferred.

Responsabilités

• Serve as the first point of contact for patients via phone and in person.
• Provide excellent customer service and facilitate smooth patient flow.
• Collaborate with clinical and service staff to support direct patient services.

Connaissances

Attention to detail

Multi-tasking

Customer service

Teamwork

Communication skills

Formation

High school diploma or equivalent

Outils

Medical software systems

Office equipment

Description du poste

Employment Type: Full time

Shift: Day Shift

Description: Reporting to the Practice Manager, this position is the first point of contact and creates the first impression of the medical office. The Front Office Representative is an expert at providing excellent customer services via phone and in person. This position is considered a crucial link between the patient and the care delivered by clinical and service staff. The incumbent must work collaboratively with all service staff in support of direct patient services, exhibiting flexibility, and embodying a “can do” attitude. The position exemplifies the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions

REQUIREMENTS:

• 1. High school diploma or equivalent is required.
• 2. Two (2) years of prior experience as a health care front office assistant/receptionist is preferred.
• 3. Current American Heart Association (AHA) Healthcare Provider CPR card is required.
• 4. Attention to detail, ability to multi-task and flexibility is required.
• 5. Strong computer skills with experience and proficiency with medical systems is required.
• 6. Ability to operate general office business machines (e.g., fax, copiers, etc.) is required.
• 7. Strong multi-tasking, planning, organization skills and ability to work independently as well as within a team is required.
• 8. Knowledge of Medical Terminology is preferred.

PAY RANGE: $23.00 - $28.65

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.