Front Desk Specialist

Ibmc-College; Longmont (CO); On-site; USD 36,000 - 48,000; Full time

Job summary

IBMC College is seeking a Front Desk Specialist for our Longmont Campus. The role greets visitors, answers calls, and supports Admissions and Marketing with routine administrative tasks.

The position requires a High School Diploma or GED plus two years of customer service or receptionist experience, with strong Microsoft Office and data entry skills. On-site work in Longmont, CO, with occasional errands and mail handling.

Qualifications

• High School Diploma or GED and two years customer services or receptionist experience, or equivalent combination of education and experience required.
• Proficient in Microsoft Office Suite.

Responsibilities

• Answer and direct incoming telephone calls.
• Greet visitors/vendors, ensure sign-in and check-out guest badges.
• Order and distribute Admissions and Marketing Department supplies.
• Update student address information in CampusVue via return mail.
• Schedule appointments for massage clinic and cosmetology salon; assist new clients with paperwork and collect fees.
• Coordinate the SOS follow-up program for all incoming students; mail time-sensitive material per protocol.
• Distribute incoming mail to staff; maintain front lobby and conference room schedules.
• Coordinate all shipping needs with appropriate carrier; maintain confidentiality of information.

Skills

Customer service

Multitasking

Microsoft Office

Education

High School Diploma or GED

Tools

CampusVue

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Specialist

Full Time 40 Clerical Longmont, CO, US

IBMC Collegeis currently seeking a full-time Front Desk Specialist for our Longmont Campus.

Position Purpose:

Greet and welcome all visitors to IBMC while providing administrative support to all campus departments.

Education and Experience:

High School Diploma or GED and two years customer services or receptionist experience, or equivalent combination of education and experience required.

• Answer and direct incoming telephone calls.
• Greet visitors/vendors, ensure sign-in and check-out guest badges.
• Order and distribute Admissions and Marketing Department supplies.
• Update student address information in CampusVue via return mail
• Schedule appointments for massage clinic and cosmetology salon. Assist new clients with required paperwork. Collect fees.
• Coordinate the SOS follow-up program for all incoming students. Ensure all time sensitive material is mailed to the student according to protocol.
• Timely and accurately distribute incoming mail to staff.
• Disburse and reconcile petty cash fund.
• Maintain schedule for conference room and classrooms. Coordinate lunch requests for meetings.
• Maintain front lobby cleanliness.
• Maintain postage and accurately process daily mail.
• Coordinate all shipping needs with appropriate carrier.
• Other duties or projects as assigned by Campus Director or Director of Admissions.
• Maintain confidentiality of all work information.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

Knowledge/Skill and Ability

• Ability to speak clearly and concisely with a pleasant telephone voice.
• Ability to manage multiple tasks concurrently.
• Ability to work in a demanding environment.
• Proficient in Microsoft Office Suite.
• Excellent organizational skills.
• Excellent oral and written communication skills.
• Strong data entry skills both 10-key and alpha numeric.
• Attention to detail and consistency in work.

Working Conditions

Work is performed in the front lobby of a college campus requiring outdoor driving to complete errands.

We are an Equal Employment Opportunity Company.