Front Desk-Sonesta Blue Ash, OH

Rainmaker Hospitality; Cincinnati (OH); Presencial; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Supportive work environment

Career growth opportunities

Employee discounts and benefits (if...

Descripción de la vacante

Rainmaker Hospitality in Blue Ash, Ohio is seeking a friendly Front Desk Associate to join our team. You will greet guests, check them in and out, handle inquiries, and coordinate with housekeeping to ensure a smooth arrival experience.

This role offers competitive pay, a supportive work environment, and opportunities for career growth. Flexible scheduling including weekends and holidays is required to cover guest needs.

Formación

• Experience in front desk, customer service, or hospitality preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Basic computer knowledge and ability to learn hotel systems
• Professional appearance and positive attitude
• Ability to work flexible schedules, including weekends and holidays

Responsabilidades

• Greet and welcome guests with professionalism and courtesy
• Check guests in and out efficiently
• Answer phone calls and respond to guest inquiries
• Handle reservations, payments, and room assignments
• Resolve guest concerns promptly and professionally
• Maintain accurate records and front desk reports
• Coordinate with housekeeping and maintenance teams
• Ensure lobby and front desk areas remain clean and organized

Conocimientos

Front desk experience

Customer service

Communication skills

Organization

Computer literacy

Flexibility

Descripción del empleo

We are seeking a friendly, professional, and customer-focused Front Desk Associate to join our hospitality team. The ideal candidate will provide exceptional guest service, maintain a welcoming atmosphere, and support daily front desk operations efficiently.

Position

Front Desk Associate

Location

Blue Ash, Ohio

Employment Type

Full-Time / Part-Time

Responsibilities

• Greet and welcome guests with professionalism and courtesy
• Check guests in and out efficiently
• Answer phone calls and respond to guest inquiries
• Handle reservations, payments, and room assignments
• Resolve guest concerns promptly and professionally
• Maintain accurate records and front desk reports
• Coordinate with housekeeping and maintenance teams
• Ensure lobby and front desk areas remain clean and organized

Qualifications

• Previous front desk, customer service, or hospitality experience preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Basic computer knowledge and ability to learn hotel systems
• Professional appearance and positive attitude
• Ability to work flexible schedules, including weekends and holidays

What We Offer

• Competitive pay
• Supportive work environment
• Career growth opportunities
• Employee discounts and benefits (if applicable)

If you are passionate about hospitality and delivering excellent guest experiences, we would love to hear from you!