Front Desk-Sonesta Blue Ash, OH

RAINMAKER TEAM LLC; Blue Ash (OH); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Supportive work environment

Career growth opportunities

Employee discounts and benefits (if)

Job summary

Rainmaker Team LLC is seeking a friendly Front Desk Associate in Blue Ash, Ohio to deliver exceptional guest service and maintain a welcoming front desk. The role supports daily operations and coordination across housekeeping and maintenance teams.

Ideal candidates will have strong communication, organizational skills, and a professional appearance. The position may be full-time or part-time with weekends and holidays required. Competitive pay and growth opportunities are offered.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Professional appearance and positive attitude.
• Ability to work flexible schedules, including weekends and holidays.
• Basic computer knowledge and ability to learn hotel systems.

Responsibilities

• Greet and welcome guests with professionalism and courtesy.
• Check guests in and out efficiently.
• Answer phone calls and respond to guest inquiries.
• Handle reservations, payments, and room assignments.
• Resolve guest concerns promptly and professionally.
• Maintain accurate records and front desk reports.
• Coordinate with housekeeping and maintenance teams.
• Ensure lobby and front desk areas remain clean and organized.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Professional appearance

Tools

Hotel systems

Job description

Position: Front Desk Associate

Location: Blue Ash, Ohio

Employment Type: Full-Time / Part-Time

We are seeking a friendly, professional, and customer-focused Front Desk Associate to join our hospitality team. The ideal candidate will provide exceptional guest service, maintain a welcoming atmosphere, and support daily front desk operations efficiently.

Responsibilities:

• Greet and welcome guests with professionalism and courtesy
• Check guests in and out efficiently
• Answer phone calls and respond to guest inquiries
• Handle reservations, payments, and room assignments
• Resolve guest concerns promptly and professionally
• Maintain accurate records and front desk reports
• Coordinate with housekeeping and maintenance teams
• Ensure lobby and front desk areas remain clean and organized

Qualifications:

• Previous front desk, customer service, or hospitality experience preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Basic computer knowledge and ability to learn hotel systems
• Professional appearance and positive attitude
• Ability to work flexible schedules, including weekends and holidays

What We Offer:

• Competitive pay
• Supportive work environment
• Career growth opportunities
• Employee discounts and benefits (if applicable)

If you are passionate about hospitality and delivering excellent guest experiences, we would love to hear from you!