Front Desk & Service Experience Coordinator

Den Kelly Chevrolet GMC Inc; New York (NY); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with employer match

Paid time off

Job summary

Den Kelly Chevrolet GMC Inc in New York, NY, is seeking a friendly front desk receptionist to greet customers, check them in for service, and answer calls. You will work closely with service advisors and technicians to ensure smooth front desk operations and timely updates.

The role welcomes automotive experience but is not required; prior hospitality or retail experience is a strong fit. We offer a Monday–Friday schedule and benefits including health, dental, vision, 401(k), and paid time off.

Qualifications

• Clear, friendly communication in person and over the phone.
• Strong organization and attention to detail.
• Comfort using computers, phones, and basic office tools.
• Ability to manage several requests while staying calm and courteous.
• Reliability and a willingness to support your teammates.
• Customer service or hospitality experience; automotive experience is a plus.

Responsibilities

• Welcome customers and help them check in for service appointments.
• Answer incoming calls, take accurate messages, and connect customers with the right person.
• Coordinate with service advisors and technicians to provide timely updates.
• Follow through on customer questions so important details don't get missed.
• Keep the front desk organized and ready for customers.
• Assist the service team in delivering a professional, attentive experience during busy periods.

Skills

Communication

Organization

Computer literacy

Multitasking

Reliability

Customer service experience

Job description

Den Kelly Chevrolet GMC Inc in New York, NY, is seeking a friendly front desk receptionist to greet customers, check them in for service, and answer calls. You will work closely with service advisors and technicians to ensure smooth front desk operations and timely updates.

The role welcomes automotive experience but is not required; prior hospitality or retail experience is a strong fit. We offer a Monday–Friday schedule and benefits including health, dental, vision, 401(k), and paid time off.