Front Desk Security Pro — Highrise Patrol & Growth

Allied Universal; Phoenix (AZ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Smart tools

Career growth

Benefits package

Perks program discounts

Job summary

Allied Universal in Phoenix, AZ is seeking a Security Officer - Highrise Patrol to safeguard clients across multiple industries. You will perform front desk duties, manage access control, and respond to incidents with composure and professionalism.

The role requires strong customer service, two years of security experience, and comfort using a computer or tablet. Great teamwork and a commitment to safety are essential in this full-time position.

Qualifications

• Two years of security-related experience required.
• Front desk and access control experience preferred.
• Strong customer service and communication skills.
• Ability to use a computer or tablet.
• Background check and drug screen required.
• Licensing requirements may apply; age 18+ (unarmed) / 21+ (armed).

Responsibilities

• Provide customer service to visitors, employees, and vendors by carrying out site-specific procedures and front desk protocols.
• Monitor access to the location, verify visitor information, issue visitor credentials as applicable, and maintain accurate entry records.
• Answer phones, provide directions and general information, and communicate professionally with site contacts and Allied Universal leadership.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures.
• Monitor front desk activity and report unusual conditions, policy concerns, and security-related incidents to the appropriate personnel.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Alarm panel

Access control systems

Computer/tablet

Job description

Allied Universal in Phoenix, AZ is seeking a Security Officer - Highrise Patrol to safeguard clients across multiple industries. You will perform front desk duties, manage access control, and respond to incidents with composure and professionalism.

The role requires strong customer service, two years of security experience, and comfort using a computer or tablet. Great teamwork and a commitment to safety are essential in this full-time position.