Front Desk Security Officer - Unarmed & Customer-Facing

Dunbar Security Solutions; Harmans (MD); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid vacation

Sick days

Holidays

Job summary

Dunbar Security Solutions is seeking a Front Desk Security Officer in Harmans, MD. The role focuses on front desk operations, access control, and visitor support, requiring attentiveness, courteous communication, and discretion during sensitive situations.

Shifts run Thursday to Friday 7:00 AM – 7:00 PM and Saturday to Sunday 7:00 AM – 3:00 PM, totaling 40 hours per week. The position is full-time with comprehensive benefits and opportunities for professional growth.

Qualifications

• Active Maryland security guard certification or eligibility to obtain the Maryland unarmed certification.
• Clear, respectful communication with visitors and staff.
• Strong observation skills and ability to stay attentive throughout the shift.
• Dependable attendance, punctuality, and a professional approach.
• Discretion when handling sensitive situations or visitor information.

Responsibilities

• Welcome visitors, guests, and employees with courteous, professional assistance.
• Monitor entrances and verify authorization before granting access.
• Maintain visitor records, prepare ID badges, and confirm appointments or service arrangements.
• Answer questions, provide directions and parking information, and contact the appropriate personnel when needed.
• Watch the entrance and lobby, identifying and reporting unusual activity or safety concerns.
• Monitor security cameras, alarm equipment, and communication systems as assigned.
• Maintain a composed, respectful presence during busy periods and sensitive services.
• Apply facility procedures consistently while respecting guests’ privacy and circumstances.
• Take appropriate action during emergencies, including medical situations, disturbances, and fire alarms.
• Prepare accurate shift summaries, incident reports, and records of unusual occurrences.
• Communicate with fellow officers and supervisors to support consistent operations.
• Keep the front desk and surrounding area neat and orderly.

Job description

Dunbar Security Solutions is seeking a Front Desk Security Officer in Harmans, MD. The role focuses on front desk operations, access control, and visitor support, requiring attentiveness, courteous communication, and discretion during sensitive situations.

Shifts run Thursday to Friday 7:00 AM – 7:00 PM and Saturday to Sunday 7:00 AM – 3:00 PM, totaling 40 hours per week. The position is full-time with comprehensive benefits and opportunities for professional growth.