Front Desk Security Officer - Growth & Perks

Allied Universal; Herndon (VA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Front Desk Security Officer in the United States to deliver customer service to employees, visitors, and vendors while executing security procedures and emergency responses. The role requires greeting visitors, verifying IDs, issuing credentials, and monitoring access points according to site policies.

You will respond calmly to incidents, deter unauthorized access, and help maintain a welcoming, secure environment.

Qualifications

• At least one year of security-related experience is required.
• Customer service experience is preferred.
• CPR certification is preferred.
• A guard card or license is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Subject to background check and drug screening per policy.

Responsibilities

• Provide customer service to employees, visitors, contractors, and vendors at a front desk within a technology, media, and telecommunications location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Greet visitors, verify identification and access authorization, issue visitor credentials as directed, and maintain accurate visitor and access-related records.
• Monitor front-desk activity, access points, and available security-related systems; report unusual activity, access concerns, or policy violations to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following site-specific protocols and escalation procedures.
• Support a welcoming, professional environment by answering routine questions, directing visitors to appropriate contacts, and helping to deter unauthorized access.

Skills

Customer service

Security experience

Communication skills

Education

High school diploma

Job description

Allied Universal is seeking a Front Desk Security Officer in the United States to deliver customer service to employees, visitors, and vendors while executing security procedures and emergency responses. The role requires greeting visitors, verifying IDs, issuing credentials, and monitoring access points according to site policies.

You will respond calmly to incidents, deter unauthorized access, and help maintain a welcoming, secure environment.