Front Desk Security Officer – Customer-Focused, Growth Oriented

Alliedbarton Security Services; Newark (NJ); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Smart tools

Career growth

Benefits package

Exclusive perks

Job summary

Allied Universal's Newark location seeks a Security Officer Front Desk Arrival Services to greet visitors, manage access, and support site operations with integrity. You will be a highly visible, customer‑facing professional working to provide exceptional service and rapid incident response.

This full-time role requires a professional demeanor and adherence to site policies. The position emphasizes visitor management, incident reporting, and teamwork within a dynamic security team.

Qualifications

• A state-, county-, or city-issued security license is preferred.
• Customer service experience is preferred.
• Background check and drug screening required where permitted by law.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures, site-specific policies and, when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Monitor access to the location, greet visitors, and maintain visitor logs in accordance with site-specific procedures.
• Receive and direct visitors, contractors, deliveries, and phone inquiries to appropriate personnel or areas.
• Maintain awareness of front desk activity and report unusual conditions, access concerns, and incidents to appropriate personnel.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Allied Universal's Newark location seeks a Security Officer Front Desk Arrival Services to greet visitors, manage access, and support site operations with integrity. You will be a highly visible, customer‑facing professional working to provide exceptional service and rapid incident response.

This full-time role requires a professional demeanor and adherence to site policies. The position emphasizes visitor management, incident reporting, and teamwork within a dynamic security team.