Security Officer Full Time Front Desk Coordinator

Alliedbarton Security Services; City of Rochester (NY); On-site; USD 44,000 - 60,000; Full time

Job summary

Allied Universal in Rochester, NY is seeking a Security Officer Full Time Front Desk Coordinator. You will greet visitors, verify IDs, manage sign-in, and coordinate access in a fast-paced technology, media, and telecom environment.

This role emphasizes strong customer service, clear communication, and adherence to site security procedures. You will monitor entrances, document incidents, and respond calmly to emergencies while supporting daily operations and keeping guests and employees safe.

Qualifications

• Be at least 18 years old for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Background check required in accordance with federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, and vendors at a front desk, following site procedures and security policies.
• Greet visitors, verify identification and access authorization, manage sign-in, and communicate arrival information to personnel.
• Monitor front desk access points and security systems, reporting unusual activity to site leadership.
• Respond to incidents and emergencies calmly, following emergency procedures when appropriate.
• Maintain accurate visitor, access, and incident documentation with clear communication.

Skills

Customer service

Front desk operations

Communication

Education

High school diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Front Desk Coordinator in Rochester, NY, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Professional in a dynamic technology, media, and telecommunications location, you will provide a welcoming presence while monitoring access, greeting visitors, managing visitor procedures, and communicating security-related concerns. You will help maintain an orderly environment through attentive observation, professional service, and clear communication. Join Allied Universal, where agile, reliable, innovative teams put people first and act with integrity.

Position Type: Full Time

Pay Rate: $25.00 / Hour

Job Schedule:

DayTimeMon06:00 AM - 02:00 PMTue06:00 AM - 02:00 PMFri02:00 PM - 10:00 PMSat01:00 PM - 09:00 PMSun07:00 AM - 03:00 PM

What You'll Do:

• Provide customer service to employees, visitors, and vendors at a front desk location within a technology, media, and telecommunications environment, following site-specific procedures and security-related policies.
• Greet visitors, verify identification and access authorization, manage visitor sign-in processes, and communicate arrival information to appropriate personnel.
• Monitor front desk access points, visitor activity, and security-related systems as assigned, reporting unusual activity or access concerns to site leadership.
• Respond to incidents, visitor concerns, and critical situations in a calm, professional, problem-solving manner, following emergency response procedures when appropriate.
• Maintain accurate visitor, access, and incident documentation while providing clear communication and professional support to clients and guests.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensed by the New York State Department of State

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.