Front Desk Secratary

Garnish Extension Studio; Raleigh (NC); On-site; USD 31,200 - 37,440; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision, and life insurance

Wellness days

Incentives and discounts for services

Job summary

A luxury salon specializing in hair extensions in Raleigh, NC, is seeking an Operations Manager (Super Desk) to enhance daily operations and social media presence. The ideal candidate should have strong management and customer service experience, familiarity with salon software, and social media skills. This full-time position offers benefits like paid time off and healthcare after 90 days, with a salary range of $31,200 - $37,440 per year.

Qualifications

• Experience in management; beauty industry experience is a plus.
• Willingness to learn salon software and productivity tools.
• Experience in team management and mentoring.

Responsibilities

• Serve as the primary brand contact with vendors.
• Collaborate on developing new systems.
• Manage product inventory and operations processes.

Skills

Management experience

Customer service experience

Strong interpersonal skills

Familiarity with social media

Tools

Salon software proficiency

Job description

Garnish Extension Studio is a luxury salon specializing in hair extensions and related services. We believe amazing hair can boost confidence and empower bold moves. We are the number one extension studio on the east coast and we are looking for an operations manager to join our team, a role we call Super Desk.

In this role, you’ll be a key member of our leadership team, working with the salon owner and Brand Director to execute daily operations tasks to ensure the studio workflow and social media reach. You’ll liaise with our network of vendors, merchandisers, and guests to contribute to our growth by improving and implementing the systems that have supported our success thus far.

Responsibilities

• Serve as the primary brand contact with vendors, managing and cultivating relationships with merchandisers to ensure we carry appropriate products for our services.
• Collaborate on the development of new systems and take on projects with management to drive growth.
• Manage product inventory including hair from vendors and products from retailers.
• Lead our operations processes, prioritizing client communication and team needs.
• Create day-to-day content to support the in-studio POV on Instagram and TikTok.

You should have

• Experience in management and customer service; beauty industry experience is a big plus.
• Willingness to become proficient in salon software; we are a paperless company and use several productivity tools for internal communications and organization.
• Experience managing a team and a belief in mentoring and growing talent.
• Strong interpersonal skills and a professional demeanor, even in stressful moments.
• Familiarity with social media platforms (Instagram and TikTok) and ability to offer light editing for day-to-day videos (IG stories).
• A growth- and detail-oriented mindset and an "all in it together" approach.

Benefits

• Paid time off
• Medical, dental, vision, and life insurance (applicable after 90 days)
• Wellness days
• Amazing incentives and discounts for color and extension services

Job Type: Full-time

Pay: $31,200.00 - $37,440.00 per year

Location: Raleigh, NC (relocation may be considered)