Front Desk & School Operations Associate

Hebrew Public; Philadelphia (Philadelphia County); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Performance bonuses

Paid time off

Professional growth

Job summary

Hebrew Public Philadelphia seeks an Operations Associate to be the welcoming face of the school, managing the front desk, answering calls, guiding families, and connecting them with resources. This 12-month, full-time, onsite role supports enrollment records, PowerSchool data entry, attendance initiatives, events, purchasing, and onboarding, reporting to the Operations Manager.

Ideal candidates have a high school diploma or GED (associate degree preferred), 3–5 years in reception or admin work

Qualifications

• High school diploma or GED required; Associate’s Degree preferred.
• 3–5 years of reception, customer service, or admin support in a charter school setting.
• Empathetic, patient, and culturally aware with an understanding of urban school community.
• Strong written and verbal communication in English and excellent customer service.
• Organized with attention to detail and ability to maintain confidential information.
• Professionalism and proactive communication; ability to work with staff and families.
• Willingness to learn PowerSchool and school systems.

Responsibilities

• Serve as the school's primary receptionist and warmly welcome families, students, staff, and visitors.
• Answer calls, direct inquiries, and provide accurate information.
• Maintain organized front office and follow visitor check-in procedures.
• Create and maintain student enrollment files and documentation.
• Enter enrollment data in PowerSchool and maintain records.
• Support attendance tracking, events, purchasing, and onboarding.

Skills

Front desk

Customer service

English communication

Highly organized

Confidentiality

Education

High school diploma or GED

Associate’s Degree preferred

Tools

Google Workspace

Microsoft Office

PowerSchool

Spreadsheets

Job description

Hebrew Public Philadelphia seeks an Operations Associate to be the welcoming face of the school, managing the front desk, answering calls, guiding families, and connecting them with resources. This 12-month, full-time, onsite role supports enrollment records, PowerSchool data entry, attendance initiatives, events, purchasing, and onboarding, reporting to the Operations Manager.

Ideal candidates have a high school diploma or GED (associate degree preferred), 3–5 years in reception or admin work