Front Desk & Scheduling Specialist, Patient Access

Medical University of South Carolina; Murrells Inlet (SC); On-site; USD 16,531 - 24,796; Full time

Job summary

Medical University of South Carolina is seeking a part-time Front Desk Administrative Associate to support the clinic front desk. You will manage appointment lines, register clients, collect payments, and coordinate interpreters as needed.

Ideal candidates have a high school diploma or higher with relevant medical office or call center experience and a willingness to work in a fast-paced environment as part of MUHA’s patient access team.

Qualifications

• Bachelor's degree from an accredited college/university, or a high school diploma with two years of work experience in a Medical Office, Call Center, or customer service environment and at least 6 months in MUHA Patient Access or related medical work.
• Ability to handle multilingual scheduling and client registration processes.
• Equal opportunity employer statement and E-Verify participation.

Responsibilities

• Provide administrative coverage at the front desk and monitor the clinic appointment line for scheduling.
• Answer multiline telephones and process payments for clinical services.
• Complete client registration and documentation, schedule interpreters, and retrieve billing charges.

Skills

Customer Service

Medical Office

Call Center

Education

Bachelor's degree or higher

High School Diploma or GED

Tools

Billing software

Telephone systems

Job description

Medical University of South Carolina is seeking a part-time Front Desk Administrative Associate to support the clinic front desk. You will manage appointment lines, register clients, collect payments, and coordinate interpreters as needed.

Ideal candidates have a high school diploma or higher with relevant medical office or call center experience and a willingness to work in a fast-paced environment as part of MUHA’s patient access team.