Front Desk & Scheduling: Patient Services Coordinator

The US Oncology Network; Colorado Springs (CO); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Health, dental, and vision plans

Wellness program

Health savings account

Flexible spending accounts

401(k) retirement plan

Life insurance and disability coverage

PTO and holiday pay

Job summary

The US Oncology Network is seeking a Full-time Receptionist/Patient Service Coordinator to support the Imaging team at the Penrose location in Colorado Springs. The role involves greeting patients, collecting demographics and insurance information, and registering new patients while maintaining a welcoming front desk environment.

Qualifications include a high school diploma and extensive office experience in a medical setting.

Qualifications

• High school diploma or equivalent.
• Minimum five years office experience, preferably in medical setting.
• Proficiency with basic office equipment and software; ability to handle sensitive patient information.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and professional manner.
• Obtains demographic and insurance information and copies insurance cards and IDs.
• Registers new patients and organizes new patient charts; notifies nursing staff of arrivals.
• Collects co-pays, deductibles, and other out-of-pocket amounts at time of visit.
• Maintains a neat and orderly lobby area and distributes condolence cards as requested.
• Identifies no-shows and forwards for patient notification.
• Protects patient confidentiality and follows privacy policies.
• Follows office policies and procedures to support front-office efficiency.

Skills

Front desk coordination

Customer service

Office administration

Medical office experience

Education

High school diploma or equivalent

Job description

The US Oncology Network is seeking a Full-time Receptionist/Patient Service Coordinator to support the Imaging team at the Penrose location in Colorado Springs. The role involves greeting patients, collecting demographics and insurance information, and registering new patients while maintaining a welcoming front desk environment.

Qualifications include a high school diploma and extensive office experience in a medical setting.