Front Desk & Scheduling Coordinator - Pediatric Care

STEPS for Kids, Inc; Sheridan (IL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Medical, dental and vision insurance (

PTO for all employees

401K for all employees

Training and professional development

Flexible scheduling options

Growth opportunities for the right

Job summary

STEPS for Kids, Inc. in Yorkville, IL seeks a Front Desk Associate to join our administration team. The role offers both part-time and full-time opportunities and involves front-desk duties, scheduling, and patient communications.

As the first point of contact, you will greet clients, manage check-ins, answer calls and emails, and support therapists with clerical tasks. We value compassionate care, integrity, and professional growth.

Qualifications

• High customer service standards with a focus on compassionate care.
• Excellent verbal and written communication skills, adaptable to all audiences.
• Strong organization skills and high attention to details.
• Competency with Office 365 Apps, One Drive management.
• Ability to manage digital communication and file systems.
• Adaptability to adjust to a dynamic and fast paced work environment.
• Ability to work independently and as a member of a collaborative team.
• Flexibility to facilitate effective problem solving.
• Strong commitment to quality improvement and professional growth.

Responsibilities

• Greeting clients and completing the check in process for appointments
• Over-the-counter collections
• Scheduling clients and managing therapists' daily schedules
• Managing communication via phones, texts, emails and faxes
• Responding efficiently and compassionately to client and staff needs
• Coordinating with Admin team members to manage client records, intakes, and referrals
• Supporting clinical staff with various clerical duties, resource management
• Managing office supplies and equipment

Skills

Customer service

Communication

Organization

Office 365

Attention to detail

Digital communication

Teamwork

Adaptability

Tools

OneDrive

Job description

STEPS for Kids, Inc. in Yorkville, IL seeks a Front Desk Associate to join our administration team. The role offers both part-time and full-time opportunities and involves front-desk duties, scheduling, and patient communications.

As the first point of contact, you will greet clients, manage check-ins, answer calls and emails, and support therapists with clerical tasks. We value compassionate care, integrity, and professional growth.