Front Desk Rockstar in a Fast-Paced Beauty Studio

Drybar; Palo Alto (CA); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Employee discounts on retail products

Flexible scheduling

Sales incentives

Job summary

Drybar is hiring Front Desk Associates who thrive in a fast-paced, service-driven environment. You’ll be the first friendly face guests see, set the tone, and drive guest satisfaction while promoting memberships and retail.

Bring energy, reliability, and a team-first attitude to contribute to a successful, fun workplace. Ideal candidates have 1+ year in retail or hospitality, strong communication skills, and a passion for beauty and sales.

Qualifications

• 1+ years of retail, hospitality, sales, or customer service experience.
• Outgoing, friendly personality with excellent communication skills.
• Passion for sales, beauty, and delivering exceptional service.
• Ability to multitask and stay organized under pressure.
• Strong problem-solving and technology skills.
• POS experience preferred.
• Salon or spa experience is a plus, but not required.

Responsibilities

• Create a warm, welcoming, five-star experience for every guest.
• Bring enthusiasm, positivity, and great energy to every shift.
• Manage appointments, check-ins, checkouts, and phone calls.
• Promote memberships, retail products, and services while earning sales incentives.
• Build relationships with guests and encourage repeat visits.
• Multitask, problem-solve, and keep the shop running smoothly.
• Support your teammates and contribute to a fun, successful environment.
• Help achieve daily sales and guest satisfaction goals.

Skills

Customer service

Communication

Multitasking

Sales-driven

POS experience

Education

High school diploma or equivalent

Tools

POS system

Job description

Drybar is hiring Front Desk Associates who thrive in a fast-paced, service-driven environment. You’ll be the first friendly face guests see, set the tone, and drive guest satisfaction while promoting memberships and retail.

Bring energy, reliability, and a team-first attitude to contribute to a successful, fun workplace. Ideal candidates have 1+ year in retail or hospitality, strong communication skills, and a passion for beauty and sales.