Front Desk & Sales-Driven Customer Experience

State Farm Agent; Rancho Cordova (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Profit sharing

Paid time off

Job summary

Jd Snead - State Farm Agent in Rancho Cordova, CA is seeking a Receptionist to greet customers, manage scheduling and office communications, and maintain accurate customer records. The role includes engaging with clients to identify insurance options and ensure high-quality service.

The ideal candidate brings prior receptionist or customer service experience, strong communication skills, and comfort with sales conversations.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

CRM systems

Microsoft Office

Tools

CRM software

Microsoft Office

Job description

Jd Snead - State Farm Agent in Rancho Cordova, CA is seeking a Receptionist to greet customers, manage scheduling and office communications, and maintain accurate customer records. The role includes engaging with clients to identify insurance options and ensure high-quality service.

The ideal candidate brings prior receptionist or customer service experience, strong communication skills, and comfort with sales conversations.