Receptionist - State Farm Agent Team Member

Jdsneadagency; Rancho Cordova, Northern (CA, KY); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Profit sharing

Paid time off

Job summary

Jd Snead - State Farm Agent in Rancho Cordova, CA is seeking a friendly Receptionist - State Farm Agent Team Member to greet customers, answer calls, schedule appointments and maintain records.

The ideal candidate is organized, detail-oriented and comfortable engaging in sales conversations to identify insurance options, while delivering excellent service. This full-time role includes benefits and room to learn within the insurance industry.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to team members.
• Schedule appointments and manage office communications.
• Handle inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time in Rancho Cordova - CA

• 401(k)
• 401(k) matching
• Profit sharing
• Paid time off

ROLE DESCRIPTION

Jd Snead - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $20.00 per hour

Benefits

• 401(k)
• 401(k) matching
• Profit sharing
• Paid time off

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