Dynamic Receptionist & Client Services Pro

Don Guzman - State Farm Agent; Stockton (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Don Guzman - State Farm Agent in Stockton, CA is seeking a friendly Receptionist Team Member to greet customers, manage calls, and keep the office running smoothly. You will handle scheduling, client records, and basic insurance inquiries with a professional, customer-first approach.

The ideal candidate is organized, has solid communication skills, and can multitask in a small team. Training and development opportunities are available, with a focus on growth and excellent service.

Qualifications

• Previous experience in receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Don Guzman - State Farm Agent in Stockton, CA is seeking a friendly Receptionist Team Member to greet customers, manage calls, and keep the office running smoothly. You will handle scheduling, client records, and basic insurance inquiries with a professional, customer-first approach.

The ideal candidate is organized, has solid communication skills, and can multitask in a small team. Training and development opportunities are available, with a focus on growth and excellent service.