Front Desk Sales Associate

Massage Envy; Campbell (CA); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Competitive pay & tips

Employer-paid health insurance (FT)

401(k)

Paid time off

Referral program

Employee Assistance Program

Flexible schedule

Training program

Free massage/service monthly

Product discounts 20%

Service discounts 50%

Job summary

Massage Envy Campbell is seeking team members who are passionate about wellness and helping guests feel valued. You will deliver outstanding customer service, educate clients on Total Body Care, and promote services and the Wellness Program.

We offer flexible schedules, competitive pay with tips, employer-paid health plans for full-time, 401(k), PTO, and product/service discounts. Join a supportive team focused on growth, training, and a culture that uplifts each other.

Qualifications

• Previous retail or sales experience preferred.
• Demonstrated math and computer skills with ability to multitask.
• Excellent people skills and ability to build guest relationships.
• Supporters of total body care with knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and ensure guests feel valued.
• Educate clients on Total Body Care and Wellness Program; promote services and retail purchases.
• Manage appointment scheduling, phone/email inquiries, and clinic flow.
• Grow and retain a client base through in-person and outreach efforts.

Skills

Retail sales

Math skills

Computer skills

People skills

Total Body Care knowledge

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Campbell, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $19.00-$19.50/hourly plus tips, bonuses, and commissions
• Employer-paid healthcare including medical, dental and vision plans for full-time employees
• 401(k) for full-time employees
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 20% off all products
• 50% off additional services

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location