Front Desk Safety Specialist (Part-time 28 hours)

Beech Acres; Cincinnati (OH); On-site; USD 24,000 - 30,000; Part time

Benefits offered by this job

Bonus opportunities

Health, dental, vision

PTO 42 days

Life & disability

401K match

Cell phone reimbursement

Mileage reimbursement

Awards & recognition

Professional development

CEU supervision

Workplace flexibility

Employee Resource Groups

Job summary

Beech Acres Parenting Center is seeking a Front Desk Safety Specialist to join our Cincinnati-area team in a part-time role (28 hours). The position handles client greeting, safety checks, incident response, and general front-office workflow in a supportive nonprofit setting.

Responsibilities include coordinating security checks, assisting with data entry, handling phone inquiries, and helping maintain a clean, welcoming space for clients and staff.

Qualifications

• Provide courteous customer service while following safety and security procedures.
• Ability to de-escalate high-stress situations and maintain poise.
• Ability to read, understand, and apply printed rules, orders, and training materials.
• Generate clear, concise, and detailed written reports.

Responsibilities

• Provide customer service to clients by enforcing safety and security procedures and policies.
• Respond calmly to incidents and critical situations.
• Conduct regular patrols around the facility and perimeter.
• Maintain a safe environment and report concerns to authorities as needed.
• Greet clients and assist them entering the building to ensure a positive experience.
• Serve as liaison for visitors and conduct security checks, including sign-in.

Skills

Customer service

Safety procedures

De-escalation

Report writing

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Safety Specialist (Part-time 28 hours)

Salary Range: $17.39 To $21.74 Hourly

Job Description

Beech Acres Parenting Center has been serving the community for 176 years. We uncover the natural gifts of children by unleashing the power of parents and caregivers. As a contemporary parenting center, Beech Acres serves over 35,000 people annually through a wide range of services including foster care, kinship care, adoption, behavioral health support in schools, parent coaching and much more. All of our programs are founded in our Natural Strength Parenting™ framework which enables parents to unlock their own potential by building on their unique strengths. For more information, visit www.beechacres.org

Why you will love working for Beech Acres:

We're a spirited team that believes in having fun and making an impact in our community and beyond. We've built a culture that values our team members’ strengths where we embrace our differences and live the value of Inclusion to all. Through our Culture of Well-Being, emphasis on psychological safety and belonging for all; our team members and the families we serve feel safe bringing their authentic self to Beech Acres.

We take pride in offering you a competitive benefits package, inclusive of base pay, incentives, and other benefits. Our Perks at Work include but not limited to:

• Generous compensation within the non-profit sector along with bonus opportunities for all team members.
• Benefits effective 1 st day of hire which includes health care, dental and vision.
• Best in market paid time off benefits. Eligible to receive up to 42 days your first year.
• Life insurances and disability packages
• 401K match
• Cell phone + Mileage reimbursement
• Awards and recognition programs
• Professional Development
• Clinical and Training supervision and in-house training to achieve CEUs
• Workplace Flexibility
• Employee Resource Groups
• And much more

Essential Duties and Responsibilities:

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem solving manner.
• Conduct regular and random patrols around the business and perimeter.
• Maintain a safe environment for staff and guests, promptly reporting any safety or security concerns to the appropriate authorities.
• Warmly greet clients and provide assistance as they enter, ensuring a positive customer experience.
• Serve as the liaison and first point of contact for visitors, facilitating security checks including wanding and client/visitor sign-in via
• Perform general administrative duties such as data entry and scanning/printing Send electronic reminders for services to clients
• Reach out to clients via phone to reschedule missed appointments as needed
• Assist leadership with projects as assigned
• Assist in the collection of assessment data from clients
• Answer office phone, directing inquiries to other staff members when appropriate
• Share responsibility for the upkeep of cleanliness and organization of the office space, as well as outdoor space reporting any major concerns to Beech Acres Office Coordinator
• Ensure client and staff coffee area is stocked and clean.
• Education and/or Work Experience Requirements:
• Be at least 18 years of age or older.
• High school diploma or equivalent required.
• Successfully pass a background check/ fingerprint.
• The ability to read, understand, and apply printed rules, detailed orders, instructions, and training materials.
• The ability to maintain poise and self-control under stress; de-escalate high-risk situations.
• The ability to construct and write clear, concise, accurate, and detailed reports.