Front Desk & Safety Coordinator

Bucks County, PA; Doylestown (Bucks County); On-site; USD 19,000 - 25,000; Full time

Job summary

Neshaminy Manor in Bucks County, PA, is seeking a friendly receptionist to greet residents and visitors at the front desk, answer a multi-line phone system, and assist in safety and security by monitoring lobby alarms and cameras.

The role acts as the communications hub during emergencies, coordinates room bookings and events, and provides clerical support such as admissions packages and liaison duties with vendors and emergencies.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to get along well with the residents and the public.

Responsibilities

• Greets residents and relatives with courtesy at the reception desk and directs them to the proper department.
• Answers multi-line telephone system and transfers calls to the proper party.
• Maintains open communications between departments and emergency personnel as the reception desk is the command post.
• Monitors WanderGuard system to protect residents entering the lobby.
• Monitors secondary call bell and pager systems.
• Monitors fire alarm controls located behind the front desk.
• Monitors security video screens at the front desk.
• Notifies Security of possible emergencies in the front lobby.
• Serves as liaison for visitors, vendors and deliveries.
• Schedules and coordinates conference rooms and events calendar.
• Fills in for the receptionist during vacations and illness.
• Performs other clerical duties, e.g., preparing admissions packages.

Skills

Interpersonal skills

Job description

Neshaminy Manor in Bucks County, PA, is seeking a friendly receptionist to greet residents and visitors at the front desk, answer a multi-line phone system, and assist in safety and security by monitoring lobby alarms and cameras.

The role acts as the communications hub during emergencies, coordinates room bookings and events, and provides clerical support such as admissions packages and liaison duties with vendors and emergencies.