Flexible Shifts Front Desk Representative

Landmark Hotel Group; Chesapeake (VA); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Bonus money for doing a great job

Discounts for you and your friends/fam

Training and Development Opportunities

Job summary

Comfort Suites Chesapeake is seeking a friendly Guest Services Representative to join our hotel team in Chesapeake, VA. This position offers flexible shifts and both full-time and part-time options.

You will welcome guests, answer questions, resolve issues, and assist with reservations to ensure a smooth stay. Ideal candidates are cheerful, communicative, and professional, with a strong sense of teamwork and confidentiality.

Qualifications

• Great Attitude: Always cheerful and ready to help.
• Good communication skills to talk with guests clearly.
• Problem solving ability to handle guest requests promptly.
• Team player mindset to work well with hotel staff.
• Professional appearance and behavior in front of guests.
• Maintain confidentiality of proprietary information.

Responsibilities

• Welcome Guests: Greet every guest with a warm smile and help them check into their rooms.
• Answer Questions: Be the go-to person for guests who need information about the hotel or local attractions.
• Solve Problems: Help guests with any issues or requests quickly and efficiently.
• Assist with Reservations: Help guests book their stay and ensure they have everything they need.

Skills

Good Communication

Great Attitude

Problem Solver

Team Player

Professional Appearance

Confidentiality

Job description

“Recognized as the #1 workplace in Hampton Roads 2025

Hotel Front Desk / Guest Services Representative (flexible shifts), COMFORT SUITES CHESAPEAKE

Location: COMFORT SUITES CHESAPEAKE

Full-Time or Part-Time Job

Join Our Team as a Guest Services Representative!

Do you love helping people and making their day special? Then we have the perfect job for you! We are looking for a friendly and enthusiastic Guest Services Representative to join our hotel team.

What You’ll Get To Do:

• Welcome Guests: Greet every guest with a warm smile and help them check into their rooms.
• Answer Questions: Be the go-to person for guests who need information about the hotel or local attractions.
• Solve Problems: Help guests with any issues or requests quickly and efficiently.
• Assist with Reservations: Help guests book their stay and ensure they have everything they need.

Who we are looking for:

• Great Attitude: Always cheerful and ready to help.
• Good Communication Skills: Can talk and listen to guests clearly.
• Problem Solver: Quick thinker who can handle any situation.
• Team Player: Work well with other team members to provide great service.
• Professional Appearance: Ensure uniform and personal appearance are clean and professional.
• Confidentiality: Maintain confidentiality of proprietary information; protect company assets.

Why You’ll Love It Here:

• Bonus money for doing a great job
• Discounts for you, and even your friends and family
• Training and Development Opportunities

Comfort Suites Chesapeake

1550 Crossways Blvd.

Chesapeake, VA 23320

Call Us: 757-420-1600

Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. We welcome all qualified applicants regardless of race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.