Front Desk Representative

Uniting Holding; San Antonio (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on administrative and customer服务

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

SHIK Innovation Group is seeking a friendly Front Desk Representative to greet visitors, handle inquiries, and support daily front-office activities. This entry‑level role is ideal for someone organized, approachable, and eager to create a positive first impression.

You will serve as the primary contact at the front desk, answer calls, provide information about products and services, and assist with scheduling and routine office tasks. Training and development are provided.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Friendly, professional, and approachable demeanor.
• Excellent organizational and time management skills.
• Strong attention to detail.
• Customer-focused attitude.
• Comfortable answering phones and interacting with visitors.
• Reliable, adaptable, and dependable.
• Previous front desk, receptionist, office, customer service, retail, or hospitality experience is a plus but not required.

Responsibilities

• Serve as a primary point of contact for front-desk inquiries.
• Answer incoming calls and direct inquiries to the appropriate team member.
• Provide general information about products, services, and company activities.
• Assist customers and visitors with routine questions and requests.
• Assist with scheduling appointments and routine office activities.
• Receive and organize incoming mail, deliveries, and documents.
• Maintain accurate visitor and customer information.
• Communicate customer questions and feedback to appropriate team members.
• Support staff with general administrative and customer service activities.
• Assist with organizing front-office materials and supplies.
• Help ensure customers and visitors receive a positive experience.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Customer service

Organization

Phone etiquette

Detail oriented

Reliability

Time management

Professional demeanor

Education

High school diploma or equivalent

Job description

About Us

At SHIK Innovation Group, our vision is to be a catalyst for transformation in the world of marketing and business innovation. We aim to empower brands to not only adapt to change but to lead it—creating strategies that redefine industries, inspire growth, and build lasting impact.

Job Summary

We are seeking a professional and personable Front Desk Representative to welcome visitors, assist customers, answer inquiries, and support daily front-office activities. This entry-level opportunity is ideal for someone who is organized, approachable, and enjoys creating a positive first impression.

Responsibilities

• Serve as a primary point of contact for front-desk inquiries.

• Answer incoming calls and direct inquiries to the appropriate team member.

• Provide general information about products, services, and company activities.

• Assist customers and visitors with routine questions and requests.

• Assist with scheduling appointments and routine office activities.

• Receive and organize incoming mail, deliveries, and documents.

• Maintain accurate visitor and customer information.

• Communicate customer questions and feedback to appropriate team members.

• Support staff with general administrative and customer service activities.

• Assist with organizing front-office materials and supplies.

• Help ensure customers and visitors receive a positive experience.

• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.

• Strong verbal and interpersonal communication skills.

• Friendly, professional, and approachable demeanor.

• Excellent organizational and time management skills.

• Strong attention to detail.

• Customer-focused attitude.

• Comfortable answering phones and interacting with visitors.

• Reliable, adaptable, and dependable.

• Previous front desk, receptionist, office, customer service, retail, or hospitality experience is a plus but not required.

Benefits

• Paid training

• Career advancement opportunities

• Professional development programs

• Supportive team environment

• Hands-on administrative and customer service experience

• Performance-based growth opportunities

• Employee recognition programs

• Ongoing mentorship and coaching