Front Desk Representative

Hydrology Wellness; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A thriving wellness center in Miami is looking for a friendly Front Desk Representative. You will be the first point of contact for clients, responsible for greeting customers, booking appointments, and providing excellent customer service. Ideal candidates should possess strong communication skills, a positive attitude, and multitasking abilities.

Benefits

Employee discounts

Flexible schedule

Wellness resources

Great work-life balance

Ongoing training

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred.
• Excellent communication skills with a commitment to customer service.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience.
• Answer phone calls and schedule appointments.
• Assist clients with paperwork, including consent forms.

Skills

Communication

Customer Service

Multitasking

Tools

Scheduling Software

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Wellness resources

Benefits/Perks

• Flexible Schedule
• Great work-life balance
• Ongoing training
• Employee Discount

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving wellness center. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills