Front Desk Representative

LifePoint Health; Hot Springs (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading healthcare provider as a Front Desk Representative, where you will deliver exceptional customer service to patients and support staff in a dynamic environment. This role includes managing patient check-ins, verifying information, and ensuring accurate data entry. With a commitment to employee well-being, the organization offers comprehensive benefits, including health coverage and professional development opportunities. Experience the beauty of Hot Springs while making a meaningful impact in your community.

Benefits

Health Benefits

401K Benefits

Paid Time Off

Short-term and Long-term Disability

Employee Assistance Program

Loan Repayment

Tuition Reimbursement

Professional Development Opportunities

Qualifications

• Ability to work in a stressful environment.
• Requires critical thinking skills and decisive judgment.

Responsibilities

• Provide superior customer service to patients and staff.
• Ensure accurate demographic and billing information is entered.
• Handle patient check-in/check-out process.

Skills

Critical Thinking

Interpersonal Skills

Technology Proficiency

Organizational Skills

Detail-Oriented

Tools

Microsoft Office Suite

Job description

At National Park Medical Center, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

How you’ll contribute

As a Front Desk Representative, you will provide superior customer service to both patients and other staff members.

Additional responsibilities include:

• Ensuring that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy
• Greeting patients and handling check-in/check-out process
• Verifying patient demographic and insurance information, updating as needed
• Other duties as required
  

What we offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Short-term and Long-term disability 100% paid for by the company
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Loan repayment, tuition reimbursement and scholarship opportunities for qualified candidates
• Professional development opportunities, apprenticeship programs, and certification assistance
• And much more…

Qualifications and requirements

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.Additional skills include:

• Excellent interpersonal skills to effectively and courteously handle patient and family interactions with other staff.
• Technology proficiency:familiarity with the use of Microsoft Office Suite
• Organized and detail-oriented

About Us

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. National Park Medical Center, a 163-bed full-service hospital, is a forward thinking, innovative hospital where trust, teamwork and technology come together to make a positive difference in the health of our community and region.

Where We Are:

Live where others only get to vacation…Hot Springs, located in the gently rolling Ouachita Mountains, offers a unique combination of natural beauty, cultural life, and historical interest. With numerous outdoor activities, art galleries, local shops, and diverse cuisine, Hot Springs has something for everyone.

EEOC Statement:

National Park Medical Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.