Medical Receptionist

Urgent Team; Hot Springs (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Hot Springs is seeking a Medical Receptionist to manage front desk operations. The role includes greeting patients, handling insurance verification, and supporting clinical staff. Full-time positions offer competitive benefits and a rotating schedule, while PRN positions provide flexibility. Ideal candidates should have prior experience in a medical office and strong customer service skills.

Benefits

Medical, Dental, and Vision Options

Retirement savings plans

Paid Time Off

401K plan with company contribution

No-Cost Office Visits

Qualifications

• Minimum one year experience in a healthcare setting.
• Knowledge of basic computer software.

Responsibilities

• Greet patients and assist with registration process.
• Verify insurance information and process payments.
• Maintain a clean work environment.

Skills

Customer Service

Communication

Computer Skills

Education

High School Diploma

Job description

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Baptist Health Urgent Care is looking for Medical Receptionists to join our team in Hot Springs, AR. The ideal candidate will have a minimum of one year of experience performing Front Desk tasks (patient check-in, insurance verification, etc.) in a healthcare setting.

About Baptist Health Urgent Care

Baptist Health Urgent Care, now with 23 locations in Arkansas, is an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 80 locations under eight brands.

Baptist Health Urgent Care’s convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. The centers are open seven days a week: Mon. - Fri., 8 a.m. to 8 p.m., Saturday, 8 a.m. to 4 p.m., and Sunday, 1 p.m. to 6 p.m. Please note, our Hot Springs-Airport Road location is open Monday - Friday, 8 a.m. to 6 p.m. and closed on Saturday and Sunday. Additionally, all Baptist Health Urgent Care centers are Accredited Care Centers – a designation from the Urgent Care Association which recognizes the company’s commitment to safety, quality, and scope of services.

Job Summary

The Medical Receptionist will be responsible for greeting patients, activating patient files and providing support to patients and medical staff. Our full-time team members work a rotating 36-40 hour/week schedule, consisting of 12-hour weekday shifts and every-other weekend. Our PRN (per diem) team members are scheduled on an as-needed basis.

Key Responsibilities

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.

• Welcome all patients and visitors by greeting them in person, answer inquires and direct them through the registration process.
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks.
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift.
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets.
• Maintain a neat and clean work environment and professional appearance.
• Adhere to all relevant health and safety procedures.
  
  

WHAT'S REQUIRED?

• High school diploma or equivalent
• Knowledge of basic computer software and the ability to learn electronic medical records
• Prior experience in a medical office setting
  
  

Full-time Benefits Include

• Competitive Salary
• Medical, Dental, and Vision Options
• Retirement savings plans
• Paid Time Off
• and MORE!
  
  

Prn Benefits Include

• Competitive Salary
• 401K plan with company contribution
• No-Cost Office Visits and generous discounts on some billable services
  
  

Employment Type: Full Time

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider and Administrative

• Industries

  Hospitals and Health Care and Medical Practices

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