Front Desk Representative

Touchmark; Fargo (ND); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Very competitive pay

Job summary

Touchmark is seeking a friendly receptionist to greet residents and visitors, answer phones, and manage front desk tasks. You will provide excellent customer service, stay calm in emergencies, and work independently in a lively, resident-focused environment.

The role requires weekends or every weekend, overnight shifts from 10:00pm to 6:00am, and a high school diploma or equivalent. Proficiency in MS Word, Outlook, and Excel is expected.

Qualifications

• Outgoing, warm personality with strong customer service and communication skills.
• Ability to stay calm in emergency situations.
• Must be able to multitask and manage time effectively.

Responsibilities

• Be the go-to person for residents, guests and team members with questions or assistance.
• Perform general receptionist duties at the front desk.
• Greet visitors, answer phones, and coordinate with staff as needed.

Skills

Customer service

Communication

Time management

Multitasking

Education

High school diploma or equivalent

Tools

MS Word

Outlook

Excel

Job description

ETHIC – Excellence, Teamwork, Hospitality, Integrity, And Compassion – Steadfastly Characterizes Our Mission To Continually Enrich The Daily Lives Of Residents. We Practice These Principles With Every Task And Interaction, From Personal Caregiver Assistance To Mowing The Grass. At Touchmark, We Say

I AM AN ALLY

• I AM A FRIEND
• I AM A GIVER

You are the "go-to" person for residents, guests and team members who have questions or need assistance. Position involves general receptionist duties.

The candidate must have an outgoing, warm, friendly personality with strong customer service, communication and time management skills. This position requires professional appearance and demeanor. Must have the ability to stay calm in emergency situations.

Must be able to work independently.

Position available for every other weekend or every weekend,

Saturday & Sunday

Overnights

10:00pm-6:00am

Ideal Candidate

• Possess a high school diploma or equivalent
• Be proficient in MS Word, Outlook, Excel
• Be able to multitask
• Enjoy working with the elderly

Other Requirements

• Customer service experience required.
• Must be dependable and display a positive attitude.
• Very competitive pay

Benefits

On-call and temporary employees are not eligible to participate in employee benefits or insurance plans.

Check us out at www.Touchmark.com.

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