Front Desk Representative

Foxfruit; Columbus (OH); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Paid training

Career advancement

Professional development

Supportive team

Customer service experience

Mentorship and coaching

Performance-based growth

Employee recognition

Job summary

Fox Fruit in Columbus, OH is seeking a friendly Front Desk Representative to warmly greet visitors, answer inquiries, and support daily administrative tasks. You will be the first impression of the company, coordinating inquiries and directing them to the right team.

This role emphasizes organization, clear communication, and helpful customer service. Candidates should enjoy interacting with people, maintain an organized reception area, and participate in ongoing training and professional

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication and interpersonal skills.
• Friendly, professional, and approachable demeanor.
• Excellent organizational and time management abilities.
• Strong attention to detail and customer-focused attitude.
• Comfortable answering phones and interacting with visitors.
• Reliable, adaptable, and dependable.
• Experience in front desk or customer service is a plus but not required.

Responsibilities

• Serve as a primary point of contact for front desk inquiries.
• Answer incoming calls and direct questions to the appropriate team member.
• Provide information about products, services, and company activities.
• Assist customers with routine questions and requests.
• Maintain a clean, organized, and welcoming front desk area.
• Assist with scheduling and coordinating routine activities.
• Receive and organize incoming mail, deliveries, and documents.
• Maintain accurate customer, visitor, and administrative records.
• Communicate customer questions and feedback to appropriate team members.
• Support general administrative and customer service activities.
• Coordinate communication between customers and office staff.
• Represent the company professionally during customer interactions.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Organization

Attention to detail

Customer-focused

Phone etiquette

Reliability

Adaptability

Education

High school diploma or equivalent

Job description

About Fox Fruit

At Fox Fruit, we believe that every business deserves a smart, adaptive marketing partner. Our team of experts blends strategic insight and creative solutions to deliver results that matter. We are committed to fostering organic growth for our clients through innovative approaches tailored to their unique needs

Job Summary

We are seeking a friendly and professional Front Desk Representative to welcome customers and visitors, answer inquiries, and provide helpful assistance throughout the day. This role is ideal for someone who enjoys interacting with people while helping maintain an organized and welcoming environment.

Responsibilities

• Serve as a primary point of contact for front desk inquiries.
• Answer incoming calls and direct questions to the appropriate team member.
• Provide information about products, services, and company activities.
• Assist customers with routine questions and requests.
• Maintain a clean, organized, and welcoming front desk area.
• Assist with scheduling and coordinating routine activities.
• Receive and organize incoming mail, deliveries, and documents.
• Maintain accurate customer, visitor, and administrative records.
• Communicate customer questions and feedback to appropriate team members.
• Support general administrative and customer service activities.
• Help coordinate communication between customers and office staff.
• Represent the company professionally during customer interactions.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication and interpersonal skills.
• Friendly, professional, and approachable demeanor.
• Excellent organizational and time management abilities.
• Strong attention to detail.
• Customer-focused attitude.
• Comfortable answering phones and interacting with visitors.
• Reliable, adaptable, and dependable.
• Previous front desk, receptionist, office, customer service, retail, or hospitality experience is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on customer service and administrative experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching