Front Desk Registration Pro: Welcoming Patients

Riverside Healthcare; Bourbonnais (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

Riverside Healthcare seeks an organized Front Desk Registration Staff member to be the first point of contact for patients and visitors, ensuring a smooth registration process and welcoming experience.

The role involves greeting, data entry into the EMR, insurance verification, and scheduling. A professional demeanor and strong multitasking are essential in a busy clinic environment at Riverside Healthcare.

Qualifications

• Greet patients and escort to exam rooms per clinic protocols.
• Maintain a friendly, professional front desk presence.
• Assist with insurance verification and payment collection as needed.

Responsibilities

• Greet patients and visitors, answer calls, and coordinate registrations.
• Enter patient information into the EMR accurately and timely.
• Verify insurance and schedule appointments; document missed appointments.
• Maintain front desk areas and ensure readiness at start of business.

Skills

Customer service

Data entry

Telephone etiquette

EMR software

Insurance verification

Multi-tasking

Education

High school diploma or equivalent preferred

Tools

EMR system

Job description

Riverside Healthcare seeks an organized Front Desk Registration Staff member to be the first point of contact for patients and visitors, ensuring a smooth registration process and welcoming experience.

The role involves greeting, data entry into the EMR, insurance verification, and scheduling. A professional demeanor and strong multitasking are essential in a busy clinic environment at Riverside Healthcare.