Front Desk ReceptionistAdministrator

FYZICAL Therapy and Balance Centers Manassas and Heathcote; Manassas (VA); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

401(k) matching

Flexible schedule

Retirement plan

Job summary

FYZICAL Therapy and Balance Centers Manassas and Heathcote is seeking a front desk receptionist for a part-time role (roughly 10–20 hours weekly) at our Manassas and Gainesville offices. The ideal candidate has front desk and customer service experience, with a strong preference for medical office familiarity and insurance verification capabilities.

Spanish fluency is a plus. The position emphasizes warm patient interaction, scheduling, phone coverage, and administrative duties in a fast-paced

Qualifications

• Front desk/reception experience required; able to manage patient flow and administrative tasks.
• Preference for candidates with medical office experience and insurance verification knowledge.
• Fluency in Spanish is a plus and helpful for patient interactions.

Responsibilities

• Greet and assist patients as they enter the clinic.
• Schedule appointments and manage reminders/cancellations.
• Answer phones and handle inquiries from patients and providers.
• Obtain and verify medical insurance benefits.
• Perform other administrative tasks as needed to support clinic operations.

Skills

Front desk experience

Spanish language

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

Job description

Benefits:

401(k) matching

Flexible schedule

THIS IS AN ADVERTISEMENT FOR A PART-TIME APPROX. 10-20HRS/WEEK POSITION. FRONT DESK EXPERIENCE A MUST, AND STRONG PREFERENCE FOR AN INDIVIDUAL WITH MEDICAL (ESP. PHYSICAL THERAPY) OFFICE EXPERIENCE, AND PROFICIENCY AT OBTAINING/VERIFYING MEDICAL INSURANCE BENEFITS. MUST BE WILLING TO WORK BOTH MANASSAS AND GAINESVILLE OFFICE. FLUENT IN SPANISH ALSO A PLUS!*

FYZICAL Therapy and Balance Centers of Manassas/Heathcote

We are seeking to fill a position for full-time front desk receptionist for our fast-paced outpatient physical therapy clinic located in Manassas and Gainesville. Above all, this position requires excellent customer service skills and a warm, friendly demeanor.

As the first and last person our amazing clients see when they enter and leave our facility, your role is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. The ideal candidate must be able to provide exceptional customer service, going above and beyond the standards. We are looking for someone who is compassionate and kind, and has the ability to provide a positive patient experience.

The job responsibilities will include greeting and assisting patients, scheduling appointments, answering phones, obtaining/verifying medical insurance benefits, and other administrative tasks. The ideal candidate should also have excellent communication skills, be organized and detail-oriented, and be comfortable multi-tasking in a busy environment.

As a part of our expanding practice locations, this position will grow to assume greater supervisory responsibilities and earnings/benefits. You will advance your career under a practice leader who is fully invested in you.

Front Desk Receptionist Responsibilities

Answer phones, act as a patient liaison, answer any questions from potential or current patients

Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations

Collect new patient intake information; track all clinic referrals

Fax reports to physicians; keep a log of incoming reports

Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company

Communicate with clinicians about scheduling/patient arrival

Front Desk Receptionist Qualifications

High school diploma or equivalent

Valid driver's license and reliable transportation

Great communicator and multitasker, detail-oriented

Positive, professional attitude, appearance, good work ethic, integrity and empathetic toward people that are in pain

Experience in customer service

Ability to adapt to a fast-paced work environment

Education and/or Experience

Strong preference given to applicants with previous clinical or administrative experience.

Benefits:

401(k) matching

Retirement plan

Work Location: In person