Front Desk Receptionist | Saltz Plastic Surgery

Cosmeticphysicianpartners; Salt Lake City (UT); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

VIP Memberships

Luxurious environment

Job summary

Saltz Plastic Surgery, with Saltz Spa Vitória, seeks a Front Desk Receptionist to deliver a five-star patient experience across Salt Lake City and Park City locations. No clinical background required; the role emphasizes exceptional service, memory for names, and genuine care for VIP clientele.

Responsibilities include welcoming patients, handling inquiries, promoting VIP memberships, coordinating appointments, and maintaining accurate records in a luxury environment.

Qualifications

• Experience in luxury hospitality or client-facing roles.
• Outgoing personality with excellent communication.
• Proactive, dependable team player with attention to detail.
• Wexible/flexible with location between Salt Lake City and Park City.

Responsibilities

• Deliver a five-star patient experience by warmly welcoming patients, answering calls, and handling inquiries with polish.
• Build relationships and promote VIP memberships through education on benefits and packages.
• Coordinate appointments, manage patient flow, check-in/out, and payments.
• Maintain organized records, invoices, and administrative tasks across systems.
• Collaborate with the team to anticipate needs and support daily operations.

Skills

Luxury hospitality

Customer service

Membership programs

Communication skills

Organization

Team player

Tools

Computer skills

Job description

Front Desk Receptionist | Saltz Plastic Surgery

Are you someone who naturally makes people feel welcome, remembers the little details, and takes pride in delivering exceptional customer service?

We're looking for someone who brings positive energy to every interaction, enjoys building meaningful relationships, and knows how to deliver a five-star experience to our VIP clientele.

Whether your background is in luxury hospitality, retail, membership sales, or customer service, we're looking for someone with the personality, professionalism, and initiative to make every patient feel valued.

Why You'll Love Working With Us

Build relationships that go beyond the appointment.
At Saltz, exceptional patient experiences are built on trust, consistency, and genuine connections. You'll have the opportunity to get to know our VIP clientele, remember their preferences, and become a familiar, trusted face throughout their aesthetic journey.

Be part of a team that values five-star service.
Work in a luxury, patient-focused environment where professionalism, teamwork, and attention to detail make all the difference. Your ability to anticipate needs and deliver personalized service will contribute directly to the experience our patients know and love.

Discover the exciting world of medical aesthetics.
From advanced skincare and injectables to innovative cosmetic procedures, you'll gain valuable knowledge of the treatments and services that help patients look and feel their best. No clinical background is required, just genuine curiosity and enthusiasm for learning.

Build loyalty through meaningful connections.
Help patients make the most of their experience by introducing them to our exclusive Saltz VIP Program, treatment packages, and special promotions. Your ability to explain membership benefits and build lasting relationships will help create loyal, long-term patients.

Work alongside an internationally recognized plastic surgeon.
Join a practice led by Dr. Renato Saltz , a board‑certified plastic surgeon and respected leader in aesthetic medicine. You'll collaborate with experienced professionals who are passionate about innovation, personalized care, and exceptional results.

Led by internationally recognized, board‑certified plastic surgeon Dr. Renato Saltz , our practice combines surgical expertise, advanced medical aesthetics, and a holistic approach to beauty and wellness.

With locations in Salt Lake City and Park City, we offer a comprehensive range of cosmetic surgery, injectable treatments, advanced skincare, and wellness services designed to support patients before, during, and after their aesthetic journey.

Our philosophy centers on personalized attention, innovative treatments, and creating an elevated experience where every patient feels comfortable, confident, and genuinely cared for.

What You'll Do

• Deliver a five-star patient experience by warmly welcoming patients, answering calls, managing inquiries, and ensuring every interaction feels personal, polished, and professional.
• Build patient relationships and promote VIP memberships by educating patients on membership benefits, treatment packages, promotions, and loyalty programs while supporting enrollments and ongoing engagement.
• Coordinate appointments and patient flow by managing schedules, check‑in and check‑out, processing payments, and ensuring smooth daily front desk operations.
• Maintain an organized and efficient environment by accurately managing patient information, invoices, reward points, inventory support, and administrative tasks across multiple computer systems.
• Collaborate with the team by anticipating patient needs, communicating important updates, supporting daily operations, and contributing to a positive and professional workplace.

What We're Looking For

• Previous experience in luxury hospitality, customer service, another client‑facing environment. Experience with membership programs or loyalty-based sales is a plus.
• A bubbly, outgoing, and polished personality with excellent communication skills and a natural ability to make patients feel special.
• Strong organizational, multitasking, and computer skills, with exceptional attention to detail in a fast‑paced environment.
• A proactive, dependable team player who takes initiative, solves problems, and maintains a positive, professional attitude.
• Flexible availability and reliable transportation year‑round, including during winter weather, to work between our Salt Lake City and Park City locations.

This is a dedicated, non-clinical position focused on patient relationships, front desk operations, and exceptional service.

Become the Face of an Exceptional Patient Experience

At Saltz Plastic Surgery & Saltz Spa Vitória, the front desk is more than a place to check in. It's where lasting relationships begin.

We're looking for someone who takes pride in remembering a patient's name, enjoys going the extra mile, and understands that exceptional service is what turns a first‑time visitor into a lifelong patient.

If you love connecting with people, thrive in a luxury service environment, and want to become an important part of the Saltz patient experience, we'd love to meet you!