Front Desk Receptionist/Ophthalmic Technician

Clearvue Optometry; San Gabriel (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Clearvue Optometry is seeking a friendly Front Desk Receptionist/Ophthalmic Technician to be the first contact for patients. The role combines front desk duties with basic ophthalmic tasks, ensuring a smooth visit for clients and accurate records.

The ideal candidate is bilingual (English/Spanish or English/Chinese), with prior receptionist or admin experience and the ability to handle multiple tasks in a fast-paced environment. Cross-training for ophthalmic assistant duties may be provided.

Qualifications

• Bilingual in English and Spanish or English and Chinese.
• Experience as receptionist, sales, or admin role preferred.
• Basic computer skills and math foundation preferred.
• Cross-trained to perform optometric assistant duties.

Responsibilities

• Greet and welcome patients professionally.
• Answer calls, schedule appointments, verify insurance.
• Obtain medical history and perform preliminary tests.
• Take frame measurements and suggest frames.
• Explain pricing, insurance and payments to patients.

Skills

Bilingual English/Spanish

Bilingual English/Chinese

Job description

Job Overview

We are seeking a highly organized and friendly Front Desk Receptionist/Ophthalmic Technician to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks efficiently.

Responsibilities

• Greet and welcome patients in a professional manner.
• Answer phone calls, schedule patient appointments, and verify insurance eligibility.
• Obtain relevant medical history and perform preliminary tests on patients.
• Provide contact lens training
• Maintain an organized filing system for client records and office documents.
• Perform clerical duties such as typing, data entry, and document preparation.
• Ensure the front desk area is tidy and presentable at all times.
• Assist with office management tasks as needed, including ordering frames and lenses, and maintaining inventory.
• Make frame suggestions, and take facial measurements to ensure a perfect frame fit
• Explain pricing, insurance, and payment options to the patient thoroughly

Requirements

• Bilingual (English/Spanish or English/Chinese)
• Previous experience as a receptionist, sales worker, or in an administrative role is preferred.
• Basic computer skills and a basic math foundation preferred.
• Ideal candidate will be cross-trained to perform optometric assistant duties.
• Familiarity with optometry office procedures is a plus, but not mandatory.