Front Desk Receptionist On-Call

Paycom - ATS; Little Boston (WA); On-site; USD 32,000 - 42,000; Full time

Job summary

Paycom - ATS is seeking a receptionist/administrative assistant to greet visitors and answer calls, forwarding them to the correct staff. The role includes maintaining a clean reception area, managing sign-out sheets for keys and vehicles, and assisting with mail, memos, and file organization.

The position requires a high school diploma or GED, a valid Washington state driver?s license, and strong customer service and computer skills.

Qualifications

• High School Diploma or GED required.
• Valid Washington state driver?s license required.
• Strong customer service skills and professional demeanor.
• Basic computer skills; ability to learn word processing and spreadsheets.

Responsibilities

• Answer all incoming phone calls and forward to appropriate extension.
• Greet visitors professionally and direct them accordingly.
• Maintain a tidy reception area at all times and manage sign-out books for keys and van sign-out.
• Handle mail, faxes, and office supplies; print memos and distribute them.
• Maintain room reservation system and kitchen/gym schedules on the website; assist with file organization.
• Ensure security by locking doors and maintaining lights at end of day; perform other duties as assigned.

Skills

Customer service

Public relations

Computer literacy

Communication skills

Education

High School Diploma or GED

Job description

The purpose of this position is: to receive visitors and telephone callers at the Tribal Center, determine the nature of their visit/call, and direct them to the appropriate person, telephone extension, or information; and to perform a variety of administrative duties to support office staff.Duties Include:Answer all in-coming phone calls. Forward calls to employees extension. Take messages for executive and administrative staff.Greet all visitors in a professional and polite manner and direct where appropriate.Maintain a tidy reception area at all times.Maintain the van sign out book and keys.Check for returned kitchen/vehicle keys.Place recycling bins by road.Maintain room reservation system on the website.Maintain file of Kitchen Applications.Issue Kitchen key to individuals and maintain key sign out sheet.Print out the Kitchen/Gym schedule for maintenance.Prepare all outgoing mail by stamping, return receipt requested, certified, UPS or Fed Ex pickup.Prepare weekly memo for printing and distribution by hand delivery and email.Maintain reception kitchen area ensuring coffee and hot water are available at all times.Rout in-coming faxes.Maintain general supplies for copier, printer, fax and postage machines.Maintain complete file system for outside applications such as DSHS, Commodities, etc.Secure Main Tribal Center at end of day by locking doors, turning off lights and emptying coffee/water carafes.Page staff/visitors and make public announcements through phone system.Other duties as assigned.Qualifications:Education/Experience: High School Diploma or Graduate Equivalency Degree (G.E.D.)Licensing/Certification: Must have a valid Washington State Drivers License.Personal/Computer Skills: Basic personal computer skills are required, as well as the ability to learn word processing, spread sheet and other software programs.Other: Strong customer service skills, excellent manners, professional image and strong initiative to help.Ability to work well with other Tribal staff and maintain positive public relations within and outside the community.Confidentiality is a must.Physical Requirements:Regularly required to finger, handle, reach with hands and armsFrequently required to walk, sit, standOccasionally required to lift and/or move up to 25 poundsNormal audio and visual acuityTravel Requirements:Local, statewide and out of state travel may be required.