Front Desk Receptionist - OBGYN Medical Office

Bluff City OB/GYN; Memphis (TN); On-site; Full time

Job summary

Join a leading healthcare team as a Front Desk Receptionist in Memphis, where you'll provide exceptional customer service and manage front desk operations. Your role will be vital in creating a welcoming environment for patients while ensuring efficient office management. Ideal candidates will have strong communication skills, organizational abilities, and familiarity with medical terminology. Enjoy a full-time position with benefits including health and dental insurance, and contribute significantly to enhancing patient experiences.

Benefits

Dental Insurance

Health Insurance

Paid Time Off

Vision Insurance

Qualifications

• Previous experience in a front desk or receptionist role preferred.
• Strong attention to detail and commitment to confidentiality.

Responsibilities

• Greet patients and manage check-in and check-out processes.
• Handle medical collections and maintain patient records.
• Assist with office management tasks and communicate with medical staff.

Skills

Customer Service

Organizational Skills

Bilingual

Tools

Athenahealth

Job description

Job Overview
We are seeking a dedicated and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing the front desk operations. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Familiarity with medical collections and office management is a plus.

Responsibilities

• Greet patients and visitors warmly, providing them with necessary information and assistance.
• Manage patient check-in and check-out processes efficiently.
• Handle medical collections and ensure accurate billing procedures are followed.
• Maintain patient records by reviewing documentation and ensuring all information is up-to-date.
• Provide excellent customer service by addressing patient inquiries and resolving any issues that may arise.
• Assist with office management tasks including filing, data entry, and maintaining a clean reception area.
• Communicate effectively with medical staff to coordinate patient care and services.

Requirements

• Previous experience in a front desk or receptionist role is preferred.
• Strong customer service skills with a friendly demeanor.
• Familiarity with medical terminology and office management practices is advantageous.
• Proficiency in using electronic health record system Athenahealth is desired.
• Ability to perform documentation review accurately and efficiently.
• Bilingual skills are a plus, enhancing communication with patients from various backgrounds.
• Excellent organizational skills with the ability to multitask effectively in a busy environment.
• Strong attention to detail and commitment to maintaining confidentiality of patient information.

Join our team as a Front Desk Receptionist where your contributions will make a significant impact on our patients' experiences!

Job Type: Full-time

Pay: $17.50 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Ob/Gyn

Schedule:

• Monday to Friday

Experience:

• OBGYN: 1 year (Required)

Work Location: In person