Front Desk Receptionist - Lucky Teeth Pediatric Dentistry

rockdentalbrands; Prosper (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

rockdentalbrands is hiring a Front Desk Receptionist and Insurance Coordinator to support patients and the dental team. You will manage scheduling, greet patients, and ensure smooth clinic operation.

Ideal candidates have a high school diploma, at least 2 years of office experience, and strong communication and organizational skills to handle multiple tasks in a fast-paced environment.

Team-oriented culture with professional growth and flexible health options is highlighted in the rewards package.

Qualifications

• High school diploma required; strong communication skills.
• 2 years of office experience preferred.
• Legible handwriting and basic computer skills.

Responsibilities

• Schedule and confirm patient appointments.
• Maintain dental health records.
• Manage patient accounts and billing support.
• Coordinate insurance eligibility and approvals.
• Provide direct customer service.
• Keep the front desk organized and stock checked.

Skills

Communication

Organization

Multi-tasking

Customer service

Team player

Education

High school diploma

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

This role is a dual role, operating as a Front Desk Receptionist and an Insurance Coordinator. As a clinic receptionist your goal is to serve and provide superior support to patients while working hand-in-hand with dentists, dental assistants, and the team leader to ensure patient treatment time is maximized. As an insurance coordinator you will bridge the gap between patients, insurance providers, and the dental clinical team, all while ensuring a warm, positive patient experience.

A few specific duties:

• Patient scheduling and confirmation
• Dental health records
• Maintaining patient accounts
• Insurance eligibility and coordination
• Direct customer service
• General housekeeping and maintain office stock levels as needed.

Skills

• Excellent verbal and written communication skills
• Extensive organization skills and attention to detail
• Ability to multi-task and manage time efficiently.
• Accept constructive criticism
• Conflict resolution and problem-solving and team Player

Qualifications:

• High school diploma
• 2 years of office experience desired
• Legible handwriting
• Basic Computer skills

Qualities We Look For:

Someone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs. And, someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind. If you offer all this and more, then we would love to meet you.

Total Rewards:

You’ll be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed.

We will also provide the following:

• Support you Professionally: Competitive pay, career growth opportunities, talented and motivated team who care about each other, our mission, and our patients.
• Support your Health & Well-being: flexible health and insurance options, including employer-paid pre-tax Health Savings Account,, Employee Assistance Program, and complimentary dental and orthodontic treatments that help you and your family stay on track.
• Life Balance: Paid time off and holiday pay.
• Planning for the future: plan for the future with an industry-leading 401K retirement plan with matching company contributions.