Front Desk Receptionist - Lucky Teeth Pediatric Dentistry

Rock Dental Brands; Little Elm (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance options

Health Savings Account

Employee Assistance Program

Complimentary dental treatments

Paid time off

Holiday pay

401K with company match

Job summary

Unknown company is seeking a Front Desk Receptionist/Insurance Coordinator to support patients and dental staff. The role involves coordinating appointments, maintaining records, and assisting with billing and insurance tasks.

You will provide friendly, professional service and help the team ensure smooth patient flow and positive experiences. A welcoming environment encourages growth and teamwork.

Qualifications

• Verbal and written communication skills are essential.
• Strong organization and attention to detail are required.
• Ability to multi-task and manage time efficiently.
• Willingness to accept constructive criticism and adapt.
• Excellent teamwork and problem-solving abilities.

Responsibilities

• Schedule and confirm patient appointments.
• Maintain dental health records and patient accounts.
• Determine insurance eligibility and coordination.
• Provide direct customer service and support.
• Perform general office housekeeping and stock checks.

Skills

Verbal and written communication

Organization

Time management

Conflict resolution

Team player

Education

High school diploma

Tools

Basic computer skills

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.This role is a dual role, operating as a Front Desk Receptionist and an Insurance Coordinator. As a clinic receptionist your goal is to serve and provide superior support to patients while working hand-in-hand with dentists, dental assistants, and the team leader to ensure patient treatment time is maximized. As an insurance coordinator you will bridge the gap between patients, insurance providers, and the dental clinical team, all while ensuring a warm, positive patient experience.A few specific duties:Patient scheduling and confirmationDental health recordsMaintaining patient accountsInsurance eligibility and coordinationDirect customer serviceGeneral housekeeping and maintain office stock levels as needed.SkillsExcellent verbal and written communication skillsExtensive organization skills and attention to detailAbility to multi-task and manage time efficiently.Accept constructive criticismConflict resolution and problem-solving and team PlayerQualifications:High school diploma2 years of office experience desiredLegible handwritingBasic Computer skillsQualities We Look For:Someone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs. And, someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind. If you offer all this and more, then we would love to meet you.Total Rewards: You’ll be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed. We will also provide the following:Support you Professionally: Competitive pay, career growth opportunities, talented and motivated team who care about each other, our mission, and our patients.Support your Health & Well-being: flexible health and insurance options, including employer-paid pre-tax Health Savings Account,, Employee Assistance Program, and complimentary dental and orthodontic treatments that help you and your family stay on track.Life Balance: Paid time off and holiday pay.Planning for the future: plan for the future with an industry-leading 401K retirement plan with matching company contributions.