Front Desk Receptionist - Lucky Teeth Pediatric Dentistry

Rock Dental Brands; Prosper, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

401K with company matching

Paid time off

Complimentary dental treatments

Job summary

Rock Dental Brands in Prosper, TX is seeking a Front Desk Receptionist who also serves as Insurance Coordinator. You will greet patients, schedule appointments, confirm visits, maintain dental health records, and manage patient accounts with warmth and professionalism.

Work closely with dentists, dental assistants, and the team leader to maximize treatment time, verify insurance eligibility, coordinate benefits, and ensure a smooth, positive patient experience.

Qualifications

• High school diploma.
• 2 years of office experience desired.
• Legible handwriting.
• Basic computer skills.

Responsibilities

• Patient scheduling and confirmation.
• Dental health records.
• Maintaining patient accounts.
• Insurance eligibility and coordination.
• Direct customer service.
• General housekeeping and maintain office stock levels as needed.

Skills

Verbal and written communication

Organizational skills

Multi-tasking

Constructive feedback

Conflict resolution

Team player

Education

High school diploma

Job description

## Front Desk Receptionist - Lucky Teeth Pediatric DentistryApply: Prosper, TX: Full time: Posted Yesterday: JR102473It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.## This role is a dual role, operating as a Front Desk Receptionist and an Insurance Coordinator. As a clinic receptionist your goal is to serve and provide superior support to patients while working hand-in-hand with dentists, dental assistants, and the team leader to ensure patient treatment time is maximized. As an insurance coordinator you will bridge the gap between patients, insurance providers, and the dental clinical team, all while ensuring a warm, positive patient experience. **A few specific duties:*** Patient scheduling and confirmation* Dental health records* Maintaining patient accounts* Insurance eligibility and coordination* Direct customer service* General housekeeping and maintain office stock levels as needed. ## **Skills*** Excellent verbal and written communication skills* Extensive organization skills and attention to detail* Ability to multi-task and manage time efficiently.* Accept constructive criticism* Conflict resolution and problem-solving and team Player ## **Qualifications:*** High school diploma* 2 years of office experience desired* Legible handwriting* Basic Computer skills ## **Qualities We Look For:**Someone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs. And, someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind. If you offer all this and more, then we would love to meet you.## **Total Rewards:** *You’ll be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed. We will also provide the following:***Support you Professionally:** Competitive pay, career growth opportunities, talented and motivated team who care about each other, our mission, and our patients.**Support your Health & Well-being:** flexible health and insurance options, including employer-paid pre-tax Health Savings Account,, Employee Assistance Program, and complimentary dental and orthodontic treatments that help you and your family stay on track.**Life Balance:** Paid time off and holiday pay.**Planning for the future:** plan for the future with an industry-leading 401K retirement plan with matching company contributions.### About UsAt Rock Dental Brands, we believe that every team member shares the most important job, because whether directly or indirectly, we are all crucial to the patient journey. We are a unified team with a commonly held desire to give patients positive, uplifting experiences that they will want to share with others.Our team members are committed to continuous learning. A valued-voice for both our patients and practices, our clinical teams enjoy a rewarding career, complete with educational and growth opportunities, flexibility and financial stability. We invest in our people to further their knowledge and improve our patients’ experiences.We may be a bit biased, but we think it’s one of the best companies to work for. We truly value our team members. We challenge them daily and celebrate their successes. What really sets us apart from most other jobs is the opportunity to work together as a team, to truly make a difference in our patients’ lives, and to help create smiles that will last a lifetime. We take great pride in our company’s culture because it’s so rich and deeply embedded in everything we do.