Front Desk Receptionist (Kalamazoo)

Dental Dreams LLC; Portage (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment

PTO

401K

Life Insurance & Pet Insurance

Job summary

Dental Dreams LLC in Portage, MI is hiring dental receptionists/administrators who value patient service and efficient practice workflow. You will manage scheduling, respond to patient inquiries, and help explain insurance coverage.

This role offers opportunities to gain experience in dental operations, with daily hours 10am–7pm, Saturday availability, and benefits including medical/vision, PTO, 401K, and free dental treatment.

Qualifications

• Previous dental or healthcare experience (preferred).
• Bilingual – Spanish (preferred).
• Excellent customer service experience.

Responsibilities

• Day to Day Operations
• Manage patient scheduling for dentists.
• Communicate with patients regarding provider availability.
• Collect patient payments, co-payments, and deductibles.
• Patient service and engagement.
• Descriptively explain insurance coverage to all patients.
• Manage and maintain patient charts to effectively project future appointments.
• Provide engaging patient service to exemplify extraordinary customer service.
• Assist in explaining patient treatment plans.

Skills

Dental/Healthcare exp

Bilingual Spanish

Customer service

Job description

Dental Dreams LLC desires to hire dental professionals who are passionate about their role in providing healthcare to others. Dental Receptionists/Administrators are a very key and integral part to dental healthcare operations and success. If you are someone who values helping others, creating, and managing workflow for yourself and others, as well as being detail-oriented, then we would love to welcome you into our dental healthcare family.

Your Impact

• Day to Day Operations
• Manage patient scheduling for Dentists.
• Communicate with patients regarding provider availability.
• Collect patient payments, co-payments, and deductibles.
• Patient Service and Engagement
• Descriptively explain insurance coverage to all patients.
• Manage and maintain patient charts to effectively project future appointments to improve patient convenience.
• Provide engaging patient service to exemplify extraordinary customer service.
• Assist in explaining patient treatment plans.

Benefits

• Professional Career
• Will have the opportunity to gain firsthand experience of the dental healthcare business.
• Opportunity to become cross trained in the skills of oral radiology and dental assisting.
• Employee Benefits
• Medical and Vision Insurance
• Free dental treatment at our locations
• PTO
• 401K
• Life Insurance, Pet Insurance and more

Hours are 10am to 7pm with Saturday availability

Qualifications

• Previous Dental or Healthcare experience (preferred)
• Bilingual - Spanish (preferred)
• Excellent Customer Service experience

KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.