Dental Receptionist

Dental Dreams, LLC; Worcester (MA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Competitive compensation

Job summary

KOS Services Inc. / Dental Dreams LLC in Worcester, MA is hiring Receptionists focused on scheduling appointments, delivering excellent customer service, and supporting office operations.

The role emphasizes patient greeting, appointment verification, benefits verification, and accurate record keeping in a fast-paced dental office environment. Training and benefits are provided.

Qualifications

• 1 year of recent work experience required
• Customer service experience beneficial
• Dentrix or Eaglesoft experience preferred

Responsibilities

• Schedule patient appointments and manage daily goals
• Answer phones and confirm appointments
• Greet and check-in patients and verify benefits
• Maintain patient records in a fast-paced environment
• Collect payments and co-payments
• Assist with explaining treatment plans to patients

Skills

Customer service

Teamwork

Communication

Tools

Dentrix

Eaglesoft

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full-time Regular Worcester, Worcester, MA, US

2 days ago Requisition ID: 8469

Salary Range: $17.00 To $19.00 Hourly

The Role : KOS Services Inc. / Dental Dreams LLC in Worcester, MA is now hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.

Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

Benefits:

• Competitive compensation
• Benefits package includes:
• Medical & Vision Insurance
• Free dental treatment at our locations
• PTO
• 401K

Responsibilities:

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans
  

Qualifications:

• At least 1 year of recent work experience - Required
• Customer Service experience
• Dentrix and/or Eaglesoft

We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!

KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.